Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Missing summary tab in audio and image files. [Solved]


  • This topic is locked This topic is locked

#16
Jimmy2012

Jimmy2012

    Trusted Helper

  • Retired Staff
  • 6,238 posts
Hello jinyuan,

It would be best if you could let it scan them as malware could be on those hard drives as well, but it is up to you. :)

Edited by Jimmy2012, 23 December 2008 - 12:54 PM.

  • 0

Advertisements


#17
jinyuan

jinyuan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
the scan seems to stuck at 17%
7hrs and it's only 17% :)
  • 0

#18
Jimmy2012

Jimmy2012

    Trusted Helper

  • Retired Staff
  • 6,238 posts
Hello jinyuan,

7hrs and it's only 17%

Wow :)

You can go ahead and exit the scan, if it found anything please post the log from it.
  • 0

#19
jinyuan

jinyuan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts

Hello jinyuan,

7hrs and it's only 17%

Wow :)

You can go ahead and exit the scan, if it found anything please post the log from it.

nothing found. so what do i do next?
  • 0

#20
Jimmy2012

Jimmy2012

    Trusted Helper

  • Retired Staff
  • 6,238 posts
Hello jinyuan,

How is your computer running now?
  • 0

#21
jinyuan

jinyuan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts

Hello jinyuan,

How is your computer running now?

looks fine to me =) the tabs came back already!
  • 0

#22
Jimmy2012

Jimmy2012

    Trusted Helper

  • Retired Staff
  • 6,238 posts
Hello jinyuan,
That's good to hear. :)

Your logs look clean, lets go ahead and remove the tools used. :)




Please download OTCleanIt and save it to your Desktop.
  • Double-click OTCleanIt.exe
  • Click the CleanUp! button to begin removing tools used to clean your computer
  • If you are prompted to Reboot during the cleanup, please select Yes

Please remove any leftover tools used to clean your computer.








Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Restart your computer.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]
System Restore will now be active again.

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

1. Spywareguard: Is realtime protection from spyware.

2. Spywareblaster: Helps protect against any bad ActiveX from installing on your computer.

3. SuperAntiSpyware: Use this program to help remove any spyware that may have gotten on your computer.

4. FireFox: This is a great alternate browser over Internet Explorer. Firefox is much more secure then Internet Explorer and also has a bulilt in pop up blocker.

5. ATF Cleaner: This program cleans out your temporary files. This is a great tool that can help speed your computer up.

6. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

7. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.


To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein
  • 0

#23
jinyuan

jinyuan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
Alright.. Thanks for all the help!
oh BTW just FYI the article by Tony Klein is no longer there anymore :)
  • 0

#24
jinyuan

jinyuan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
oh.. btw im keen on joining the Geek University, it would be nice if you could tell me how to apply for it.

thanks
  • 0

#25
Jimmy2012

Jimmy2012

    Trusted Helper

  • Retired Staff
  • 6,238 posts
Hello jinyuan,

just FYI the article by Tony Klein is no longer there anymore

Thank you very much for telling me, the site that had it just shut down a few days ago and I forgot to remove that. :)

it would be nice if you could tell me how to apply for it.

Please read this link for more info. :)
http://www.geekstogo...hers-t2792.html
  • 0

Advertisements


#26
Jimmy2012

Jimmy2012

    Trusted Helper

  • Retired Staff
  • 6,238 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP