[igo4321]

Hi my name is Jim,

I am getting the error message "unmountable_boot_volume". Windows XP will not start up, not even in safemode. It is giving the error message ***STOP: 0x000000ED (0x8A8E5420, 0x0000006, 0x00000000, 0x00000000). Could you please tell me how to fix this? This problem happened after the computer was rebooted with the power button. The computer was at a stand still.

Please help.

Thanks,
Jim

Edited by igo4321, 12 December 2008 - 11:49 PM.

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usually that error means you got a bad hard drive. Do you have XP disk? After booting with XP disk you can press R to go to repair console, then choose windows installation usually by pressing 1 and typing in your admin password. Then type in "chkdsk /r". After it's done type "exit" for it to restart and see if it goes into windows

[yevgenievich]

usually that error means you got a bad hard drive. Do you have XP disk? After booting with XP disk you can press R to go to repair console, then choose windows installation usually by pressing 1 and typing in your admin password. Then type in "chkdsk /r". After it's done type "exit" for it to restart and see if it goes into windows

[igo4321]

I do not have a cd. The computer (gateway laptop) came with a recovery items on the computer (on a seperate hard drive I think). How can I do this without the cd? When I go to the recover options it tell me that everything will be lost if I proceed. There is alot of valuable information of the harddrive.

Thanks for your help.

Jim

[jt1990]

Do you have another computer and a USB hard drive caddy? If so you should be able to run the same scan through Windows on another machine. You would put the drive in the caddy, and plug it into the second machine. From there you should be able to go into the disk's properties and check it for errors.

Also, you may be able to get another copy of the CD through Gateway.

[Mark D]

I agree. Your only chances are to either get a WindowsXP CD to boot from, or an external USB chassis to mount your failed drive in to repair from another system. The recovery partition will make your Gateway just like it was back when it came out of its box. If you can borrow a WindowsXP CD from someone, try to make sure that it is at same service pack level as your system was running, (if SP3 then SP2 will have to do). The CHKDSK repair is run from the Windows Recovery Console, so you will not need to enter your XP code. You may have to enter the CMOS so that your Gateway will boot from the CD..

[igo4321]

Thanks everyone for your help. I was able to run scan disk and it fixed the problem (actually was able to use my HP Windows XP cd to access the recovery console). Thanks again for all your help and advice.

Jim

[jt1990]

No prob! Glad to be of service!