Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

BSoD after trying to battle trojan..


  • This topic is locked This topic is locked

#1
stversko

stversko

    Member

  • Member
  • PipPip
  • 15 posts
I have been trying to battle this trojan.zlob.g for over a week now.

I have attempted to seek help from the malware removal forum with no success. I attempted to repeat steps offered to others with similar virus.

My last attempt to remove the trojan I have used the malware removal program combofix! In safe mode. However upon rebooting my computer after running combofix I have received blue screen of death with following error message:

Stop: c000021a (fatal system error)

Windows logon process terminated unexpectedly with a status of 0xc0000034 the system has shut down.

I have idea how to fix this, I would prefer not to completely reboot since I have many files on my computer I cannot afford to loose.

Any suggestions would be greatly appreciated.
  • 0

Advertisements


#2
cmpm

cmpm

    Member

  • Member
  • PipPipPip
  • 561 posts
till someone comes and helps you
you may want to hook up your troubled master as a slave to another computer
and copy the data you need to save

know how to do it?
  • 0

#3
stversko

stversko

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
I'm afraid I'm not the most tech savvy person.

How would I go about backing up my files?
  • 0

#4
cmpm

cmpm

    Member

  • Member
  • PipPipPip
  • 561 posts
hmmm....

Better to have posted your own topic in the Malware forum.

Do you have two computers?

Edited by cmpm, 14 December 2008 - 05:25 AM.

  • 0

#5
stversko

stversko

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
I have another computer, and a external 80gb passport
  • 0

#6
cmpm

cmpm

    Member

  • Member
  • PipPipPip
  • 561 posts
ok....

what are the specs of the computers

the idea is to take the case off each computer
after unplugging the power of course

take the bad hard drive out of the computer it's in
set the jumpers to slave
there should be a diagram on the hard drive itself

after it is set to slave
put it in the computer that works
do not disconnect the hard drive in the computer that works
there should be a power supply and data supply cable available to hook up the slave that was a master

do your drives look like this?

http://www.pchell.co...masterslave.jpg

Edited by cmpm, 14 December 2008 - 05:39 AM.

  • 0

#7
stversko

stversko

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
This seems like a vary difficult task that I'm not sure I want to entirely on my own without the supervision of someone more knowlegable in this area.

If this is the only way to save my files It will be worth it to forgo the files then to risk creating problems with my other functioning computer
  • 0

#8
cmpm

cmpm

    Member

  • Member
  • PipPipPip
  • 561 posts
ok,
start another topic and refer to this one
your confidence is of importance
so to get a tech quicker start a new topic

sorry i couldn't help
good luck
  • 0

#9
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Closing this since you have a topic open in the malware removal forum
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP