the operating system and version on which the problem occurred.
Version 5.1 (Build 2600.xpsp - sp3-gdr.080814-1236:Service Pack 3
Provide the browser type and version.
Internet Explorer 8 Beta
Issues and comments:
I haven't been able to right click on my desktop for a couple of months because it freezes up, last week my screen freezes up sometimes without any desktop items showing, & I can't reinstall MS office 2003 Service Pack 2 or 3 for the last couple of months. I had uninstall the Service Pack 3 to see if that was the problem.
I use Firefox as a browser basically and also Explorer 7 very little and when problems occurred I changed to Explorer 8 to maybe eliminate the issues to no avail. When I right click on the desktop the screen freezes up with the message Dr Watson Debugger has encountered a problem. I did three levels of increasing search for viruses about a month ago and found none. I used Safe Mode also yesterday to start up. It worked.
I started running 1 Check Optimizer and also later File Cleaner from Speed Optimizer 3 yesterday. Both closed down before completion with an error message.
SO3 Error Message App Name:spo.exe
App Ver: 22.214.171.124
App Stamp: 480c 83d b
Mod Name: kernel32.dll
Mod Version: 5.1.2600.5512
Mod Stamp: 480 2a/2c
Debug 0 Offset: 00012aeb
This is an error message from yesterday also: Error signature
App Name: explorer.exe
App Ver: 6.0.2900.5512
Mod Name: replay~1dll
Offset:0000 30 da
File included in error report
C:/DOCUME~1 Michael/LOCALS~1/Temp/3349 - appcompat.txt
Thank you for your assistance,
Edited by Michael David, 15 December 2008 - 04:51 PM.