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WIN XP Stop Responding.


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#1
askneed

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My Windows starts normally with-out any problems.But if i try to play some music or browse internet or play a video my computer stop responding.I can't move mouse or type.And only solution is to press reset button.

Please help me to get rid off from this. :) :) :) :)
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#2
happyrock

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Hi askneed...welcome to Geeks To Go... :)


go to START..RUN...type in MSCONFIG...then click on OK or press ENTER..
click on START UP TAB...uncheck everything EXCEPT your AV and firewall...if its a laptop you have to be careful about what you uncheck or your touch pad and wireless and things like that will not function for you..
google each start up item to decide if you need it to load with windows...unchecking them does not remove them ..they are still available to use...

the next thing we are going to do is turn off indexing ....its a resource hog and if you aren't searching for things on your computer 10 times a day it will only slow down your system....

click on start...my computer...right click on C: drive....properties...on the general tab..uncheck ...allow indexing on this drive....if you do not have the box on your system...

then START...RUN...type in SERVICES.MSC...then OK...scroll down until you find INDEXING SERVICE...click on it and in the general tab set it to DISABLED...then exit

To clean your temp folder, recycle bin, index.dat etc..please download this free tool...

CCleaner

Don't install any Toolbars, or other programs, should it ask you...Just
uncheck the option of installing the Yahoo toolbar....if you get
the slim version it does not have the toolbar
thats the one I recommend...

It will put a shortcut on your Desktop.

Click on CCleaner to start it....
Before first use...
Select Options then Advanced.
UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
The rest of the standard settings are fine...

Then click "Run Cleaner"

DO NOT USE ANY OF THE OTHER TOOLS...RUNNING THEM MAY CAUSE OTHER PROBLEMS

next get diskeeper lite here...

after installing it...click on the icon...close the "nag" screen...click on your c drive to select it ...then down towards the bottom ...click on defragment now...first time you use it it may take 30 to 60 minutes to complete...do it about every two weeks and it will complete in about 7 minutes...
reboot and tell me hows its running...


you do not have to defrag in safe mode with diskeeper lite and its 10 times as fast than the defragger that comes with windows
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#3
askneed

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Thank you happyrock for you Solution.
I have done what you post.
But i have that problem still.
Still i can't play any music nor video.
Please help me :) :) :) :)
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#4
happyrock

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are you able to browse the internet now...

try booting into safe mode with networking...
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#5
askneed

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Yes i can browse internet now.
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#6
happyrock

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go here and get XP Codec Pack
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#7
askneed

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I am downloading it.
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#8
askneed

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ok i downloaded it and installed on my computer.
What next?
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#9
happyrock

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try playing music...
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#10
askneed

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I suppose i have solve the problem.
Thank you happyrock.
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#11
happyrock

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I suppose i have solve the problem.


does this mean you can play music now...

Edited by happyrock, 19 December 2008 - 08:00 AM.

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