My PC suffered a virus (prunnet.exe and possibly others) a few days ago, so I came to this website and followed the self-help advice as follows :-
1) Run ATF Cleaner
2) Run ERUNT to save system restore state
3) Run Malwarebytes' Anti-Malware
4) Perform Windows Update
5) Installed and ran antispyware program Anti-Vir
After step 3 everytihng seemed to be going well, the internet connection seemed to be behaving itself and seemed faster.
However, and I'm not totally clear on the events, but it seemed that after running Anti-Vir that my internet connection stopped working.
My internet connection is provided via a NetGear wireless router/modem and I am using a wireless adapter on my XP PC to communicate with it.
I also tried using an ethernet link to the router but still no joy when trying to run Explorer, but I found that I was able to ping the router from a command prompt but was still not able to login to the routers home page via Explorer.
The only other information I have is that when I look at my Network Connections, it seems that something is missing form the MSN connection (see attached word file pasted image of this).
I also have a HijackThis log taken yesterday if you want me to paste that in.
If you can offer any assistance that would be very much appreciated.
Regards,
Csal