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Ran a registery cleaner caused a lot of issues


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#16
123Runner

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Since you ran sfc and it asks for the CD means there are corrupt system files. This should be fixed. It could be the problem.

Attempting to fix just sound, may not fix the issues. You corrupted the registry when you used the registry cleaner.

Go to stsrt/ run and type in devmgmt.msc. Hit the enter key. This will take you to device management.
Do you see any ? or ! marks?
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#17
obsidianx

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Nope no ? or !, although there is no mixer displayed. I get the same message and display as listed on the websites I gave on my last post. Yeah, I know the registry will need to be fixed. I'm just trying to get it so I can have sound in the meantime while I try to locate the disc with my version and service pack of windows on it. From what I gather it is not a very common version to have.
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#18
123Runner

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Located HERE should be all the drivers for your computer.

Also, there is a service tag on the computer. usually side or back for desktop, or bottom for laptop. If you go to the Dell website and enter the tag, the site will display exactly what should be on your computer.
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#19
Broni

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Disregard...I posted before I saw other replies...sorry.

Edited by Broni, 26 December 2008 - 12:37 PM.

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#20
obsidianx

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Yep I got the drivers and installed them but it did not include the mixer driver. So it can not recognize my sound device still. Any ideas where I may find the mixer driver?
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#21
obsidianx

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I have found two errors that are coming up that may be causing the problem:

1. Iexplorer.exe error
2. CTXfiHlp MFC Application error is popping up (I believe this error is what is affecting my sound)


Thought this info might help in coming up with some ideas. Thanks.
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#22
123Runner

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HERE is some info with a couple links
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#23
obsidianx

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I have tried doing what the links say without any luck. I have pasted a copy of hijackthis log hoping you may notice something out of the ordinary there that may help. I have ran Norton 360 and Malwarebytes and nothing was found. Any suggestions are appreciated. Thanks.

Edited by wannabe1, 20 January 2009 - 03:04 PM.
removed log

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#24
obsidianx

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I keep seeing different forums with posts about how to fix both the iexplorer.exe error and the ctxfihlp mfc application error. The funny thing is all the forums have had links to Uniblue RegistryBooster and stated that will fix the problem when RegistryBooster is what started my problem.
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#25
Broni

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You're running TWO antiviruses, and TWO firewalls: Norton, and Trend, which is your first problem.
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#26
obsidianx

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I ran the uninstall for Trend before I put Norton in, I thought I got all the remnants of Trend. Any suggestion how to remove it would be greatly appreciated, to be honest I have no idea how to. Thanks.

Edited by obsidianx, 01 January 2009 - 09:57 PM.

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#27
Broni

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Norton is bad news, and Trend is still present there.
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#28
obsidianx

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Trend was a trial version and so was Norton 360, I got Norton Internet Security 2009 in the mail today just haven't installed it yet. I got Norton Internet Security 2009 because it got really good reviews on the forums. Did I get the wrong one?

Edited by obsidianx, 01 January 2009 - 10:08 PM.

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#29
Broni

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IMHO (not only), Norton is a horrible security program. I'm aware, that 2009 version got totally rebuilt compare to previous versions, but I'd rather not use internet, than have Norton installed.
I don't have an authority to work on your HJT log, so you better go to malware forum, so they can clean the log up.
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#30
obsidianx

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LOL I almost went with Trend Micro instead but they gave it a point or two better on the review with Norton. I guess I should have went with my first choice, oh well, I will post on the Malware forum so I can get the log cleaned up. I appreciate your help. I wish I could have talked to you before I bought it though, guess that's my luck though. Thanks again.
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