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Windows XP problems with office

Started by anjan73 , Dec 20 2008 04:50 AM

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#1
anjan73

Posted 20 December 2008 - 04:50 AM

Member

Member
10 posts

Hi please help!!,
I was recently prompted to update office which i done but it wanted the original disc to complete the update which as i bought the computer several years ago and second hand i have not got, and ever since i have been unable to use excell etc, it constantly brings up the installer window and then asks for the disc.
the computer has been very slow recently and seems to be running all the time i don't know if these are connected ????

Jane xx

#2
Mark D

Posted 21 December 2008 - 05:13 AM

Member

Member
341 posts

I'd try to use system restore and go back to before you installed the update. Click on Start, All programs, Accessories, System Tools and then System Restore. Pick a date from before your upgrade and cross your fingers. MS Office is very particular and if you were able to find a CD from the same version, it still may refuse to accept it(!)

Hope this helps..