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cannot connect to iTunes store


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linerep43

linerep43

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"iTunes could not connect to the iTunes store
Please check that your network connection is active and try again."

This is a message I've been getting for a while on my relatively new MacBook. I *think* it may have started around the same time I tried to de-install or throw away my Norton Anti-Virus software, which was giving me an error message every time I turned on my computer (even after throwing NAV away), it still gives me the same NAV-isn't-working message each time, but I just ignore it.

The iTunes issue I can't ignore though -- since I can't play any of my downloaded music that I hadn't yet registered for play on my new Mac, or download new podcasts!

I saw in another post that people recommended going into Norton Internet Security and fiddling with the firewall, but I did a spotlight search for NIS and I don't seem to have such a program. I'm kind of not that good at computers, though, so maybe I'm missing something.

I should probably also mention that though this is a new Mac, I did a file transfer of all my files from my old (2004, I think) Mac. The Norton Anti-Virus came over in that transplant.

Thanks!

Edited by linerep43, 20 December 2008 - 01:54 PM.

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