[tropicalman]

used hijack this and found these what do i do next i hope i am diong this right as i am new to this

Logfile of HijackThis v1.99.1
Scan saved at 09:06:00, on 05/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Program Files\ahead\InCD\InCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\P2P Networking\P2P Networking.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 4 for hijackthis_199.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 69.50.166.11 www.google.com
O1 - Hosts: 69.50.166.11 google.com
O1 - Hosts: 69.50.166.11 www.google.co.uk
O1 - Hosts: 69.50.166.11 google.co.uk
O1 - Hosts: 69.50.166.11 www.google.ca
O1 - Hosts: 69.50.166.11 google.ca
O1 - Hosts: 69.50.166.11 www.google.es
O1 - Hosts: 69.50.166.11 google.es
O1 - Hosts: 69.50.166.11 www.google.de
O1 - Hosts: 69.50.166.11 google.de
O1 - Hosts: 69.50.166.11 www.google.fr
O1 - Hosts: 69.50.166.11 google.fr
O1 - Hosts: 69.50.166.11 www.google.com.au
O1 - Hosts: 69.50.166.11 google.com.au
O1 - Hosts: 69.50.166.14 www.yahoo.com
O1 - Hosts: 69.50.166.14 yahoo.com
O1 - Hosts: 66.218.75.184 mail.yahoo.com
O1 - Hosts: 69.50.166.12 www.msn.com
O1 - Hosts: 69.50.166.12 msn.com
O1 - Hosts: 69.50.166.12 search.msn.com
O1 - Hosts: 69.50.166.12 www.go.com
O1 - Hosts: 69.50.166.12 go.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: AzEntretien Class - {0d2def3a-f4f1-42ec-ac4f-132e7ba6e292} - %SystemRoot%\azentretien.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: ZToolbar Activator Class - {da7ff3f8-08be-4cac-bc00-94d91c6ae7f4} - C:\WINDOWS\system32\azesearch3.ocx
O2 - BHO: AddressBar Class - {f65b197f-8260-4d52-909a-f70118e646eb} - C:\WINDOWS\system32\iasadm.dll
O3 - Toolbar: AZE Search - {a19ef336-01d4-48e6-926a-fe7e1c747aed} - C:\WINDOWS\system32\azesearch3.ocx
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: DigiChat Applet - http://host16.digich...s/Client_IE.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c2.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://sib1.od2.com/...2/OCI/setup.exe
O16 - DPF: {AEF76437-F960-4EBC-97EA-7BBB4230CF38} (OcarptMain Class) - https://oca.microsof...cure/ocarpt.CAB
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.co.../azesearch3.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www2.incredim..._t/imloader.cab
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe

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Hi tropicalman

Please read through the instructions before you start (you may want to print this out).

You are running HijackThis from its zipped archive; please create a new folder for it and unzip the program into it. It is very important you do this before anything else!

Please set your system to show all files; please see here if you're unsure how to do this.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items:
O1 - Hosts: 69.50.166.11 www.google.com
O1 - Hosts: 69.50.166.11 google.com
O1 - Hosts: 69.50.166.11 www.google.co.uk
O1 - Hosts: 69.50.166.11 google.co.uk
O1 - Hosts: 69.50.166.11 www.google.ca
O1 - Hosts: 69.50.166.11 google.ca
O1 - Hosts: 69.50.166.11 www.google.es
O1 - Hosts: 69.50.166.11 google.es
O1 - Hosts: 69.50.166.11 www.google.de
O1 - Hosts: 69.50.166.11 google.de
O1 - Hosts: 69.50.166.11 www.google.fr
O1 - Hosts: 69.50.166.11 google.fr
O1 - Hosts: 69.50.166.11 www.google.com.au
O1 - Hosts: 69.50.166.11 google.com.au
O1 - Hosts: 69.50.166.14 www.yahoo.com
O1 - Hosts: 69.50.166.14 yahoo.com
O1 - Hosts: 66.218.75.184 mail.yahoo.com
O1 - Hosts: 69.50.166.12 www.msn.com
O1 - Hosts: 69.50.166.12 msn.com
O1 - Hosts: 69.50.166.12 search.msn.com
O1 - Hosts: 69.50.166.12 www.go.com
O1 - Hosts: 69.50.166.12 go.com
O2 - BHO: AzEntretien Class - {0d2def3a-f4f1-42ec-ac4f-132e7ba6e292} - %SystemRoot%\azentretien.dll (file missing)
O2 - BHO: ZToolbar Activator Class - {da7ff3f8-08be-4cac-bc00-94d91c6ae7f4} - C:\WINDOWS\system32\azesearch3.ocx
O2 - BHO: AddressBar Class - {f65b197f-8260-4d52-909a-f70118e646eb} - C:\WINDOWS\system32\iasadm.dll
O3 - Toolbar: AZE Search - {a19ef336-01d4-48e6-926a-fe7e1c747aed} - C:\WINDOWS\system32\azesearch3.ocx
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c2.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.co.../azesearch3.cab
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe
Click on Fix Checked when finished and exit HijackThis.

Please download, install and run this disk cleanup utility called Cleanup version 4.0!
http://downloads.ste...p/CleanUp40.exe
It will get rid of any malware which may be hiding in your temp folders ( a common hiding place). You will also regain a massive amount of disk space. Here is a tutorial which describes its usage:
http://www.bleepingc...tutorial93.html
Check the custom settings to your liking under options, but be sure to delete temporary files and temporary internet files for all user profiles. Also, cleanout the prefetch folder and the recycle bin.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:
C:\WINDOWS\system32\azesearch3.ocx
C:\WINDOWS\system32\iasadm.dll
C:\Program Files\Common Files\WinTools\WToolsS.exe

Exit Explorer.Reboot as normal.

Download the Hoster from here Press "Restore Original Hosts. and press "OK". Exit Program.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda virus scan and HJT.logWe will need them to remove previous infections that have left files on your system.

Kc

[tropicalman]

Hi Kc

just read your advice which is very much appreciated I am going away for few days but will get onto it as soon as we get back. Do I follw all the advice as it appears on the print out. Once agin thank you and will post everything as asked.

Yours

tropicalman

[tropicalman]

Hi Kc
here is the logs you requested and I think the azesearch has gone . I would like to thank you again forLyour assistance in this matter

ogfile of HijackThis v1.99.1
Scan saved at 01:05:35, on 10/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Program Files\ahead\InCD\InCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\P2P Networking\P2P Networking.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: DigiChat Applet - http://host16.digich...s/Client_IE.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://sib1.od2.com/...2/OCI/setup.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {AEF76437-F960-4EBC-97EA-7BBB4230CF38} (OcarptMain Class) - https://oca.microsof...cure/ocarpt.CAB
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www2.incredim..._t/imloader.cab
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe


Incident Status Location

Adware:Adware/WinTools No disinfected C:\Program Files\Common Files\WinTools\WToolsS.exe
Adware:Adware/P2PNetworking No disinfected C:\WINDOWS\system32\P2P Networking\P2P Networking.exe
Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/nCase No disinfected C:\Temp\FLEOK
Spyware:Spyware/ISTbar No disinfected Windows Registry
Adware:Adware/Apropos No disinfected C:\DOCUME~1\Owner\LOCALS~1\Temp\cfout.txt
Adware:Adware/ILookup No disinfected C:\Documents and Settings\Owner\Favorites\Gambling
Adware:Adware/Twain-Tech No disinfected C:\WINDOWS\smdat32a.sys
Adware:Adware/WUpd No disinfected Windows Registry
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Owner\Favorites\Adult\Single Girls.url
Adware:Adware/P2PNetworking No disinfected C:\WINDOWS\system32\P2P Networking
Adware:Adware/AzeSearch No disinfected C:\Documents and Settings\Owner\Desktop\backups\backup-20050509-195539-403.dll
Adware:Adware/WinAD No disinfected C:\Documents and Settings\Owner\Desktop\backups\backup-20050509-195539-457.dll
Adware:Adware/AzeSearch No disinfected C:\Documents and Settings\Owner\Desktop\backups\backup-20050509-195539-634.dll
Adware:Adware/P2PNetworking No disinfected C:\Documents and Settings\Owner\Desktop\backups\backup-20050509-195540-498.dll
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Owner\Favorites\Adult\Single Girls.url
Adware:Adware/P2PNetworking No disinfected C:\Documents and Settings\Owner\Local Settings\Temp\p2psetup.exe
Adware:Adware/MyWebSearch No disinfected C:\Documents and Settings\Owner\Local Settings\Temp\temp.fr8333
Adware:Adware/WinTools No disinfected C:\Documents and Settings\Owner\Local Settings\Temp\temp.fr9429
Adware:Adware/WinTools No disinfected C:\Program Files\Common Files\WinTools\WSup.exe
Adware:Adware/MyWebSearch No disinfected C:\Program Files\Common Files\WinTools\WToolsB.dll
Adware:Adware/WinTools No disinfected C:\Program Files\Common Files\WinTools\WToolsD.cfg
Adware:Adware/WinTools No disinfected C:\Program Files\Common Files\WinTools\WToolsS.exe
Virus:Trj/Multidropper.TY Disinfected C:\temp\Bargains.exe
Adware:Adware/nCase No disinfected C:\temp\salmau.dat
Adware:Adware/nCase No disinfected C:\temp\salm_gdf.dat
Adware:Adware/nCase No disinfected C:\temp\salm_kyf.dat
Adware:Adware/AzeSearch No disinfected C:\WINDOWS\azentretien.dll
Adware:Adware/Twain-Tech No disinfected C:\WINDOWS\smdat32a.sys
Adware:Adware/Twain-Tech No disinfected C:\WINDOWS\smdat32m.sys
Adware:Adware/P2PNetworking No disinfected C:\WINDOWS\system32\P2P Networking\MARSHAL.DLL
Adware:Adware/P2PNetworking No disinfected C:\WINDOWS\system32\P2P Networking\P2P Networking.exe
Adware:Adware/P2PNetworking No disinfected C:\WINDOWS\system32\P2P Networking v126.cpl
Virus:Trj/Downloader.AUP Disinfected C:\WINDOWS\VT17.exe

could not get this to open do not know what to do so just did everything else listed


Please download, install and run this disk cleanup utility called Cleanup version 4.0!
http://downloads.ste...p/CleanUp40.exe
also could not find these to delete

Using Windows Explorer, locate the following files/folders, and delete them:
C:\WINDOWS\system32\azesearch3.ocx
C:\WINDOWS\system32\iasadm.dll
C:\Program Files\Common Files\WinTools\WToolsS.exe

once again thank you for assistance

[tropicalman]

Hi Kc
Done everything you asked please find report you reqeusted and just to confirm I have not azesearch task bar


Logfile of HijackThis v1.99.1
Scan saved at 20:48:14, on 12/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Program Files\ahead\InCD\InCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe
r at all


and the panda report

Incident Status Location

Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/WinTools No disinfected C:\Program Files\Common Files\WinTools
Adware:Adware/ILookup No disinfected C:\Documents and Settings\Owner\Favorites\Gambling
Adware:Adware/Twain-Tech No disinfected C:\WINDOWS\smdat32a.sys
Adware:Adware/WUpd No disinfected Windows Registry
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Owner\Favorites\Adult\Single Girls.url
Adware:Adware/P2PNetworking No disinfected C:\WINDOWS\system32\P2P Networking
Adware:Adware/WinTools No disinfected C:\!Submit\WToolsD.cfg
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Owner\Favorites\Adult\Single Girls.url
Adware:Adware/WinTools No disinfected C:\Program Files\Common Files\WinTools\WToolsD.cfg
Adware:Adware/AzeSearch No disinfected C:\WINDOWS\azentretien.dll
Adware:Adware/Twain-Tech No disinfected C:\WINDOWS\smdat32a.sys
Adware:Adware/Twain-Tech No disinfected C:\WINDOWS\smdat32m.sys
Adware:Adware/P2PNetworking No disinfected C:\WINDOWS\system32\P2P Networking v126.cpl
thanks again

[tropicalman]

is this the one or do you need me to do another have had to do this bit by bit as my wife was taken into hospital and i possibly forgot were i was


Logfile of HijackThis v1.99.1
Scan saved at 01:05:35, on 10/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Program Files\ahead\InCD\InCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\P2P Networking\P2P Networking.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\iWare\iWare Mouse\3.2\MOUSE32A.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: DigiChat Applet - http://host16.digich...s/Client_IE.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://sib1.od2.com/...2/OCI/setup.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {AEF76437-F960-4EBC-97EA-7BBB4230CF38} (OcarptMain Class) - https://oca.microsof...cure/ocarpt.CAB
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www2.incredim..._t/imloader.cab
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WinTools for IE service (WinToolsSvc) - Unknown owner - C:\Program Files\Common Files\WinTools\WToolsS.exe




alos the files mark delete this file do i need to find them and delete and do i use killbox or some other way sorry to sound dim but i am new to this but your help is appreciated and when we finsh solving my probs let me know how to donate to keep you guys going.