I have a problem with my mothers computer. When I start Windows I can see from the task manager that the process fssm32.exe is taking up a lot of the cpu and this seems to be blocking everything else.
After a while everything seems fine. The computer is not used that much or in a long period at a time, so I don't know if the problem occur later after a boot.
I can see that several other people here have had the same problem. I hope someone can see whats wrong in the HijackThis log I've put into this topic.
F-Secure Anti-Virus Client Security 5.55 build 10460
F-Secure Internet Shield 5.72 build 6
F-Secure Anti-Virus 5.56 build 10450
F-Secure Automatic Update Agent 6.72 build 757
F-Secure Email Scanner 5.62 build 250
F-Secure Management Agent 5.70 build 7913
F-Secure User Interface 5.72 build 1450
Thanx!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:52:32, on 22.12.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
C:\Programfiler\F-Secure\Anti-Virus\fsgk32st.exe
C:\Programfiler\F-Secure\BackWeb\7681197\program\fsbwsys.exe
C:\Programfiler\F-Secure\Anti-Virus\FSGK32.EXE
C:\Programfiler\F-Secure\Common\FSMA32.EXE
C:\Programfiler\F-Secure\Anti-Virus\fssm32.exe
C:\Programfiler\Fellesfiler\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programfiler\F-Secure\Common\FSMB32.EXE
C:\Programfiler\F-Secure\Common\FCH32.EXE
C:\Programfiler\F-Secure\Common\FAMEH32.EXE
C:\Programfiler\F-Secure\Common\FNRB32.EXE
C:\Programfiler\F-Secure\FWES\Program\fsdfwd.exe
C:\Programfiler\F-Secure\Common\FIH32.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\tp4mon.exe
C:\Programfiler\F-Secure\Common\FSM32.EXE
C:\Programfiler\Java\jre1.6.0_07\bin\jusched.exe
C:\Programfiler\Telenor\Telenorhjelpen\Telenor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programfiler\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programfiler\F-Secure\BackWeb\7681197\Program\F-Secure Automatic Update.exe
C:\Programfiler\F-Secure\Anti-Virus\fsav32.exe
C:\Programfiler\F-Secure\FSGUI\fsguiexe.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Programfiler\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.online.no/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: FINBHO - {5C472352-90D0-4214-BF20-8E4A2B82F980} - C:\Programfiler\Telenor\Online Start\modules\BrowserHelper.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programfiler\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programfiler\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programfiler\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Telenor Telenorhjelpen Plugin - {DB87CDE1-EF9C-44EB-A42F-6D0B3C72C516} - C:\Programfiler\Telenor\Telenorhjelpen\IEFixItNowPlugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programfiler\google\googletoolbar1.dll
O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Programfiler\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Programfiler\F-Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [Telenor Online Start] "C:\Programfiler\Telenor\Online Start\Telenor.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Programfiler\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programfiler\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Telenorhjelpen] "C:\Programfiler\Telenor\Telenorhjelpen\Telenor.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Programfiler\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJENESTE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETTVERKSTJENESTE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&ksporter til Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programfiler\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programfiler\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Oppslag - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1103020208700
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logme...trl.cab?lmi=100
O18 - Protocol: fin - {5C472352-90D0-4214-BF20-8E4A2B82F980} - C:\Programfiler\Telenor\Online Start\modules\BrowserHelper.dll (file missing)
O23 - Service: F-Secure Automatic Update (BackWeb Plug-in - 7681197) - Unknown owner - C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
O23 - Service: F-Secure Gatekeeper Handler Starter - F-Secure Corp. - C:\Programfiler\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Programfiler\F-Secure\Common\FNRB32.EXE
O23 - Service: fsbwsys - F-Secure Corp. - C:\Programfiler\F-Secure\BackWeb\7681197\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Programfiler\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Programfiler\F-Secure\Common\FSMA32.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programfiler\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
--
End of file - 6532 bytes
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