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Problem deleting a email in the outbox that cannot be sent


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#1
roadrunnerray

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I am running Windows XP with MS Outlook 2003 SP2. I have an email in my outbox that cannot be sent and that cannot be deleted. It is 48MB long. I have tried closing the program and restarting the computer to no avail. I am on a high speed connection. Any assistance would be greatly appreciated................roadrunnerray
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#2
sari

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Hi, roadrunnerray. I've encountered this problem before. Disconnect from the internet - it should allow you to delete it then. As long as you're connected, it won't delete it. Let me know if that worked. :)
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#3
roadrunnerray

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Hi, roadrunnerray. I've encountered this problem before. Disconnect from the internet - it should allow you to delete it then. As long as you're connected, it won't delete it. Let me know if that worked. :)


hi Sari, many, many, many thanks, yes it worked great. i have had emails hangup in the outbox but was always able to delete them.......................roadrunnerray
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#4
sari

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With large files like that, Outlook is still trying to transmit them even if it doesn't appear that it is. I'm glad it worked. :)
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