[compnovice]

Help!! I am attempting to use sbc yahoo! on a four year old computer. I don't know the brand but my computer is as follows. It had a Realtek ethernet adapter in it but it got broken. I now have a Dynex PCI ethernet adapter in the computer. My problems are many but they are probably related. By the way I am running Windows ME. I hooked up my dsl hardware the way the instructions showed me and it would not recognize the mode - a speedstream. The unit light up for power, ethernet and dsl in green. I already talked to sbc tech support and it still isn't running. I know two people who live in the same area that I do and they use similiar equipment. Their connection works fine.

Edited by compnovice, 05 May 2005 - 08:26 AM.

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I would check the tcp/ip settings forst. or post the result of ipconfig /all here. this case study may help, quoted from http://www.howtonetw...estudy/sbc1.htm

Case Study - Can ping Yahoo.com but not browse using sbc DSL
Situation: The client brought a XP computer for troubleshooting spyware issue. After removed all spyware, the computer can access the Internet from our office. However, the client can't access the internet at home.

Ipconfig /all displays the computer has correct TCP/IP settings, default gateway and DNS. We can ping yahoo.com. The IE is blank without any error. All Power, Ethernet, DSL and Internet lights are green on the modem. and the Activity is linking once for a wile.

What we tried:

1. Unplugged and re-plugged all cables. That didn't fix the problem.

2. Asked the client to logon. He could not.

3. Logged on modem management by using IP 192.168.0.1. It displayed the User ID is scb yahoo regular user ID [email protected]). Click Disconnection on the top and then click Connection. It asks the user ID and password. After the client logged on, it displayed the User ID. The client was able to access the Internet.

Related Topics

How to troubleshoot the Internet Access issues
What is svchost.exe?

How to restrict Internet access

Troubleshooting Winsock2 Issue

[chicagotech]

I would check the tcp/ip settings forst. or post the result of ipconfig /all here. this case study may help, quoted from http://www.howtonetw...estudy/sbc1.htm

Case Study - Can ping Yahoo.com but not browse using sbc DSL
Situation: The client brought a XP computer for troubleshooting spyware issue. After removed all spyware, the computer can access the Internet from our office. However, the client can't access the internet at home.

Ipconfig /all displays the computer has correct TCP/IP settings, default gateway and DNS. We can ping yahoo.com. The IE is blank without any error. All Power, Ethernet, DSL and Internet lights are green on the modem. and the Activity is linking once for a wile.

What we tried:

1. Unplugged and re-plugged all cables. That didn't fix the problem.

2. Asked the client to logon. He could not.

3. Logged on modem management by using IP 192.168.0.1. It displayed the User ID is scb yahoo regular user ID [email protected]). Click Disconnection on the top and then click Connection. It asks the user ID and password. After the client logged on, it displayed the User ID. The client was able to access the Internet.

Related Topics

How to troubleshoot the Internet Access issues
What is svchost.exe?

How to restrict Internet access

Troubleshooting Winsock2 Issue

[p_mii_nawy]

i had a similar problem using dlink gear. my problem was that i did not put the correct user name and pass in the field.
here are some tips that i got when i called dlink,it might help; it might not
1. do not run the wizard. go to wan
2. click on ppope
3. since it is sbc make sure this ,Dynamic PPPoE, is filled in.
4. input your sbc name and pass
5. go to status and click connect.
6. enjoy the web
ps rememeber this is on a dlink router. look for something similar on your router
PMN