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Spyware Guard 2008


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#1
ebasweet

ebasweet

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My computer is infected with Spyware Guard 2008, making my system very slow and giving pop ups such as security warning and Your system is not protected. Everytime I try ot get online it asks if I wish to download, or conitnue unprotected. Also, it is preventing me form accessing your website form my home computer. I am posting this form another computer. My FixIEDef log is attached. ********************************************************************************
* *
* FixIEDef Log *
* Version 1.7.20.6874 *
* *
********************************************************************************

Created at 22:51:02 on Monday, December 22, 2008

Time Zone : (GMT-07:00) Mountain Time (US & Canada)

Logged On User : HP_Owner

Operating System : Microsoft Windows XP Home Edition Service Pack 2
OS Version : 5.1.2600
System Langauge : English (United States)
Keyboard Layout : English (United States)
Processor : X86 Intel® Pentium® 4 CPU 3.06GHz

System Drive : C:\
Windows Directory : C:\WINDOWS
System Directory : C:\WINDOWS\system32

System Drive Type : Fixed
System Drive Status : READY
System Drive Label : HP_PAVILION
System Drive Size : 182.99 GB
System Drive Free : 132.38 GB

Total Physical Memory: 503 MB
Free Physical Memory : 139 MB
Total Page File : 503 MB
Free Page File : 740 MB
Total Virtual Memory : 2048 MB
Free Virtual Memory : 1969 MB

Boot State : Normal boot

--------------------------------------------------------------------------------

!!! userinit.exe is Clean !!!

--------------------------------------------------------------------------------

!!! Files that have been deleted !!!

C:\WINDOWS\system32\LuResult.txt

--------------------------------------------------------------------------------

!!! Directories that have been removed !!!

No malicious directories to be removed

--------------------------------------------------------------------------------

!!! Registry entries that have been removed !!!

No malicious Registry entries found

================================================================================

All Done :)

ShadowPuterDude

Safe Surfing!!!
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#2
kahdah

kahdah

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Hello ebasweet

Welcome to G2Go. :)
=====================

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

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#3
ebasweet

ebasweet

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I have been trying to download the RSIT but I can not seem to access it - it appears the virus is blocking anything that would remotely help me. Somebody else suggested I try Malwarebytes, and I was actually able to download it. However, when I tried to run the scan nothing happens. Again, it seems something is blocking it from running properly.

Any suggestion as to how to get around it?
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#4
kahdah

kahdah

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Try this instead.

Please download DDS and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • Save both reports to your desktop.
---------------------------------------------------

Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.
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