ipconfig /all in the command prompt gives this:
Windows IP Configuration
Host Name . . . . . . . . . . . . : user-6cc2847f59
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Cont
roller
Physical Address. . . . . . . . . : 00-1E-4F-9B-9A-12
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.88.160
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
also ipconfig /release gives
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
and ipconfig /renew gives "an error occured while renewing interface local area connection : unable to contact your DHCP server. request has timed out
i don't know what any of this means
i'm using a cable modem. i've already uninstalled my antivirus software and disabled the windows firewall. i'm pretty sure it's not the ISP because i'm using the same modem, wire, everything to power the internet on the laptop that i'm typing on now, plus the internet worked just fine on the affected computer before i reinstalled windows. i even tried resetting the winsock using this guide someone showed me, no luck