[Emma_uk]

Happy Xmas to you

Hi

Got a small problem I can't solve

For some reason my cyberscrub 5.1 stopped working

Iv'e tried to reinstall it from the link given to me by them, but when it gets to a certain stage it says
its unable to rename a file in the destiantion directory.

Error report says ' move file failed code2'

Can anyone help

Thanks

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Hello Emma_uk,

How are you installing Cyberscrub 5.1?
Have you tried making a folder before installing it?

Regards,
Olrik

[Artellos]

Hello Emma_uk,

How are you installing Cyberscrub 5.1?
Have you tried making a folder before installing it?

Regards,
Olrik

[Emma_uk]

I haven't no

I have version 5 installed at the moment are you saying i should uninstall that then make a new folder in my program directory and install into that ?

[Artellos]

Yes, That is the best way to treat software if you get that sort of errors.

Regards,
Olrik

[Emma_uk]

yes thanks it worked. there was a dll file in the cyberscrub dir that was causing my problems gonna try and delete it

[Artellos]

You're welcome

Regards,
Olrik

[Emma_uk]

Its all resolved now

Thanks Olrik