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IE 7 or Firefox can't get an internet connection


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#1
air1dit

air1dit

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Hello and thanks for your time.
My friends laptop lost its IE 7 connection. I ran REGCURE on it with no help.
When I ran a diagnostic on it, it says - WARN - NO DEFAULT GATEWAY FOUND and a 0.0.0 address.
I called my brother in law who is an IT guy and he talked me thru pinging it. It pings fine. He thought it was a WINSOCK problem, so I ran WINSOCK FIX - no help.
The wireless connection works fine as it shows connected.
Installed FIREFOX 3.0 no help, won't connect to that either.
I really don't want to REFORMAT C:
I've been messing with this thing patiently now for a few weeks.
Would really appreciate some ideas.
Thanks,
Dave
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#2
happyrock

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try disabling your firewall...
nojoy...

Lets try and see whether you have equipment related problems. In this step, we will allow the equipment to self-diagnose and resolve the problems. If you suddenly lose connectivity over your High Speed Internet line, have a slow connection or are unable to browse the Internet despite indications that you are connected, it is possible that your modem is not communicating properly with the Internet network. Save all your current work, close all open applications, then shut down your computer ...unplug router and modem
Power up the modem first and after it gets initialized and all the lites are steady..
power up the router...after all the lites are on...
power up the computer ...
The above steps should take care of your problem
no joy...
then try this.. TCP/IP stack repair options for use with Windows XP with SP2.
For these commands click on Start.... Run..... type in...CMD ....to open a command prompt box
Reset WINSOCK entries to installation defaults...type in ... netsh winsock reset catalog .... press ...enter

Reset TCP/IP stack to installation defaults...type in...... netsh int ip reset reset.log ... press ...enter
reboot

Edited by happyrock, 24 December 2008 - 10:18 AM.

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#3
air1dit

air1dit

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Thanks Happy Rock. I''ll work on those suggestions as soon as i can, maybe tomorrow and i'll get back with you and let you know what happens.
Dave out
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