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can't install quicktime and other software.


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#1
rickjamesdog

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when I try to install quicktime it tells me that the installation of quicktime did not complete successfully. My cpu is a mess whenever I try to install something like some antivirius or spyware I'll get an error message 1317 or 1306.... I don't know where to start... need help!!!!!! :)
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#2
coachwife6

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Was there a time when things were working well, a week or two ago or has it been a mess for a long time? You can restore it to an earlier time when it worked well, a few weeks ago or you can follow the steps in the malware forum to see if there are any spyware/viral issues. See here
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#3
rickjamesdog

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It been a couple of months that is problem has been going on. At least 3 months. How would I go about changing my restore points. I've do it before, but I forgot how to do it?
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#4
coachwife6

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That's too long ago. You might start a new log in the malware forum to see if you have anything going on. Once that gets ruled out or cleaned up, and if you still continue to have problems, we can go from there. :) Start here
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