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Blue Screen Error !


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#1
Hexzar

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PLEASE HELP:s My vista restarts after a few minutes and gives a blue screen error. When it loads up again, windows gives this report -

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 81C5B6E3
BCP3: 86963BDC
BCP4: 869638D8
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini122608-09.dmp
C:\Users\feast man\AppData\Local\Temp\WER-52322-0.sysdata.xml
C:\Users\feast man\AppData\Local\Temp\WER68A1.tmp.version.txt

Read our privacy statement:
http://go.microsoft....mp;clcid=0x0409


I uninstalled the most recent game that i installed and that didn't work. Also, here's wats inside "minidump" folder -

Posted Image

Attached Files


Edited by Hexzar, 26 December 2008 - 01:22 PM.

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#2
Hexzar

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bump...
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#3
Broni

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Download, and install WhoCrashed: http://www.resplende...rashedSetup.exe
Open it, click Analyze button.
The program will create report
Copy, and paste it into your next reply.
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#4
Hexzar

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When i get the blue screen it shows this error -

*** STOP: 0X0000007E (0XC0000005, 0X81C7B6E3, 0X86B6FBDC, 0X86B6F8D8

Collecting data for crash dump ...
Initializing disk for crash dump ...
Beginning dump of physical memory.
Dumping physical memory to disk: 100
Physical memory dump complete
Contact your sytem admin or technical support group for further assistance.


When i run that program you tell me to run, it says there's no "crash dump" error :S

Edited by Hexzar, 27 December 2008 - 07:56 AM.

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#5
Hexzar

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K i ran it and it says -

Crash Dump Directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

ERROR: Cannot proceed without Windows debugging package.


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#6
Broni

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Are you able to stay with Windows, or the computer keeps restarting?
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#7
Hexzar

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Keeps restarting, and its getting worse :S Now it gives blue screen of death right before i can even login.

However, safe mode works fine, and has no errors or restarts :S

Please help out :S

I did a full scan with adaware, avg antivirus, and the problem is still there.

For some reason, it doesn't install "malware remover, or hijackthis" :S So i can't post any logs of that.
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#8
Broni

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However, safe mode works fine, and has no errors or restarts

That's promising...

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Will Windows stay up?
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#9
Hexzar

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Nope it's the same thing... won't even let me get to login screen before the blue screen error appears :S

I would also like to confess that i uninstalled this "network" driver, called "Microsoft Isatap (then some weird numbers", i'm not too sure what it's called. But basically it was corrupt, and i tried updating it and it didn't work. I thought i could uninstall it, reinstall, but that never really worked.

But yeah, that's the only change, but ofcourse this blue screen error has been around before this, and it's only getting worser and worser.

Can i also suggest, that i dont know what this guy does in this post but he seemed to have pin pointed the problem through some minidump folder file scan - http://www.geekstogo...s...t&p=1355415

Maybe that'll help?

Edited by Hexzar, 28 December 2008 - 07:03 AM.

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#10
Broni

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I've read your minidump files, and all crashes point to luafv.sys (LUA File Virtualization Filter Driver) file, which is part of User Account Control.
Search your computer for luafv.sys, and make sure, it's located in C:\Windows\System32\drivers folder.
Post all location of that file. You need to enable view of hidden, AND system files before you start search.
If you have UAC turned on, try to turn it off, and see, if it helps with crashes.

Edited by Broni, 28 December 2008 - 02:20 PM.

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#11
Hexzar

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I do not know what UAC is. Im not sure how to enable system files but i will check that in the folder options.

I will hopefully report back to your by tomorrow.
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#12
Broni

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How can I disable the User Account Control (UAC) feature on my Windows Vista computer: http://www.petri.co....ndows_vista.htm
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#13
Hexzar

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Ok i did the disable UAC thing, however even though i'm not sure what it's mean to do, windows rebooted normally with the login screen. Then crashed with the blue screen as usual :S. So i guess UAC didn't work.

And here is the image of the file you wanted me to search -

Posted Image
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#14
Broni

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Next two steps:

1. Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hit Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD.
If sfc won't find any errors in Windows XP, it'll simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it here: http://www.uploadbigfiles.net/, and post download link.

2. Please, go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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