Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Blue Screen


  • Please log in to reply

#1
Rickles

Rickles

    Member

  • Member
  • PipPipPip
  • 629 posts
Hi,
My computer has started to stop, sometimes once a day and sometimes 2 or 3 times in a row.

The Blue screen comes on and it never displays the same message, they are all different.

The first one tonight was PNN filles corrupted (I think as I was trying to find a pencil)

About 10 minutes later it happened again but this time I was better prepared.

Blue screen

IRQL_NOT_LESS_OR_EQUAL

and nearer the bottom

STOP: OXOOOOOOOA

Help please.

Regards
  • 0

Advertisements


#2
SRX660

SRX660

    motto - Just get-er-done

  • Technician
  • 4,345 posts
To turn off auto rebooting so you can see the blue screen messages.

1. Go to Start -> Control Panel -> System
2. Go to Advanced
3. Under the Startup and Recovery section, click Settings...
4. Under System Failure un-check "Automatically restart".

You can look here for what the error messages mean.

http://www.aumha.org/a/stop.php

0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Typically due to a bad driver, or faulty or incompatible hardware or software. Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.)

It's the second answer down. You can look at some of the fixes in the links.

SRX660
  • 0

#3
SRX660

SRX660

    motto - Just get-er-done

  • Technician
  • 4,345 posts
To turn off auto rebooting so you can see the blue screen messages.

1. Go to Start -> Control Panel -> System
2. Go to Advanced
3. Under the Startup and Recovery section, click Settings...
4. Under System Failure un-check "Automatically restart".

You can look here for what the error messages mean.

http://www.aumha.org/a/stop.php

0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Typically due to a bad driver, or faulty or incompatible hardware or software. Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.)

It's the second answer down. You can look at some of the fixes in the links.

SRX660
  • 0

#4
Rickles

Rickles

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 629 posts
Hi,
Got the same message twice:

Win32K Sys
address BF80FF63 base at BF800000 Datestamp 48ce4da7.

Regards
  • 0

#5
SRX660

SRX660

    motto - Just get-er-done

  • Technician
  • 4,345 posts
If possible i would do a repair install of XP now.

http://www.geekstogo...ws-XP-t138.html

You will need a XP CD to do this. It will not delete any software as it only repairs files in the windows folders.

SRX660
  • 0

#6
Rickles

Rickles

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 629 posts
Hi,
The IT Tech I use is having a look at the computer and I will let you know what he finds.

The last I saw of him he was muttering to himself about Microsoft, Windows and computers with some other words that I cannot type here!

Thank you for your time and help

Regards
  • 0

#7
Rickles

Rickles

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 629 posts
Sorry about the long delay but I had to go back to my second home, the Base Hospital.

The Tech found the problem, the Ram was very dirty so he gave the whole computer a good clean and it is back to normal.

Thank you for your help and time.

Regards
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP