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Cannot access iTunes


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#1
dmstephens

dmstephens

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I recently got the new Ipod touch...and downloaded the newest version of iTunes on to my laptop. when I click to access the iTunes store it says :
"iTunes Could not connect to the iTunes store. The network connection timed out."

I ran the diagnostics and it said i do not have a secure link to Itunes. I havent been able to suscessfully access the iTunes store yet.

PLEASE HELP!

PS...I am also running Symantic AntiVirus




Microsoft Windows Vista Home Edition Service Pack 1 (Build 6001)
Hewlett-Packard Presario C700 Notebook PC
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)

iTunes Serial Number C316173D201B7C95

Current user is not an administrator.
The current local date and time is 2008-12-27 14:08:20.
iTunes is not running in safe mode.

Video Display Information

Intel Corporation, Mobile Intel® 965 Express Chipset Family
Intel Corporation, Mobile Intel® 965 Express Chipset Family


**** External Plug-ins Information ****

No external plug-ins installed.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {A44028F4-488A-4305-AED1-263A6C4C05B6}
Description: Broadcom 802.11b/g WLAN
IP Address: 192.168.2.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sat Dec 27 11:48:07 2008

Lease Expires: Sat Dec 27 11:48:06 2008

DNS Servers: 192.168.2.1
192.168.2.1
207.241.128.2
207.241.129.2

Adapter Name: {C35F5C38-1486-4B24-BB49-E83F68466F23}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969

Lease Expires: Wed Dec 31 16:00:00 1969

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
iTunes has never successfully accessed iTunes store.
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