my dell desktop is frozen on the black screen with the energy star log
Started by
charlieJA
, Dec 28 2008 11:20 AM
#1
Posted 28 December 2008 - 11:20 AM
#2
Posted 28 December 2008 - 12:08 PM
Welcome to geeks to go.
When you reboot the computer and during startup, do the "num lock, caps lock, and scroll lock" lights flash?
The answer to the first question will determine whether the system sees the keyboard.
During bootup, start tapping the F8 key to bring up a screen for safe mode and last known configuration.
When you reboot the computer and during startup, do the "num lock, caps lock, and scroll lock" lights flash?
The answer to the first question will determine whether the system sees the keyboard.
During bootup, start tapping the F8 key to bring up a screen for safe mode and last known configuration.
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