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Windows wont boot up (Isass.exe)


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#1
Diux23

Diux23

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I was following the steps from microsoft to recover form a corrupted registry that prevents windows to start, and when i signed on as safe mode, i got this message Isass.exe. I don't know whats wrong??? Please help!!!!!
I have a windows xp home edition. I has shut down my pc last nght, when i tried to turn it on today it just wouldnt start.
HELP ME PLEASE
Thank You
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#2
hfcg

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Hello,
firstSystem Restore using Recovery Console
This procedure can be used when windows will not start and Safe Mode options are not effective. It allows access to the system restore folders in order to recover from a corrupt registry. This is particularly useful when dealing with machines that didn't come with a recovery cd, the cd does not contain the option to run a repaie installation, or you are using the RC.iso cd.
Boot from the Windows XP installation CD...after the first several screens load, you will be given a choice to choose R for Recovery Console. You will then be asked to log in. Choose the installation to be repaired by number (usually 1) and press "Enter". When you are asked for the Administrator password, leave it blank and press "Enter".

When you get to the recovery console prompt:
• Type cd \ and press "Enter".
• Type cd system~1\_resto~1 and press "Enter".
• Type dir and press "Enter".
After you press enter you will see a list of folders (like rp1, rp2) If the list of restore points has more than one page then press the "Enter" key until you reach the end of the list.
• Type cd rp {number of the second to last folder in the list} and press "Enter". (Example: Type cd rp9 if rp10 is the last restore point.)
• Type cd snapshot and press "Enter".
• Type copy _registry_machine_system c:\windows\system32\config\system and press "Enter".
• Type copy _registry_machine_software c:\windows\system32\config\software and press "Enter".
• Type exit and press "Enter".
Your PC will reboot.

If you get an access denied error when doing the above, then do the following at the recovery console:
• Type cd \ and press "Enter".
• Type cd windows\system32\config and press "Enter".
• Type ren system system.bak and press "Enter".
• Type exit and press "Enter".
Your PC will reboot, go back into the Recovery Console and start from the beginning.

Then
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#3
Diux23

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Thanks a lot for answering my request!!!!
I printed out the steps you told me to do. I have a problem, when I'm asked for a password, I left it blank because I dont remenber ever having a password for the administrator since im the only one using this computer. What can I do. I left it blank and hit Enter, nothing happend, it gave me 3 chances. And rebooted again :) What do I do now??

Thanks 4 your help!
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#4
Diux23

Diux23

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Please help!!!!!!!!!!!!!!
I don't have a password, I left it blank and hit Enter but nothing happened
Please help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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