Edited by ClaraMae, 29 December 2008 - 08:19 PM.
explorer.exe not working
Started by
ClaraMae
, Dec 29 2008 08:00 PM
#1
Posted 29 December 2008 - 08:00 PM
#2
Posted 29 December 2008 - 11:29 PM
Can you boot into Safe Mode?
Do you have Windows CD?
Do you have Windows CD?
#3
Posted 30 December 2008 - 02:03 PM
I can boot in safe ode, but it does the same thing. No I don't have a windows disk. I have also tried to do a system restore, but it doesn't do anything. I have downloaded Malwarebytes' anti malware, and installed it but it wont run. on my c: drive there are several application files that were created on the day that my desktop disappeared. example vkefbog (when i go to properties to version and internal name it is catrvps.DLL) THere are probably 10 of them, with different names. Another example application file alfqentw.exe. Some say they were created last night. If I did it I have no idea how. I was afraid of deleting them. Thank You
Edited by ClaraMae, 30 December 2008 - 02:25 PM.
#4
Posted 30 December 2008 - 06:44 PM
It looks like your computer is seriously infected....
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
#5
Posted 30 December 2008 - 10:15 PM
Thank you so much I will post in that forum.
Similar Topics
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users