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PROBLEM: Windows DLL Error during boot-up


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#1
Jace1

Jace1

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I am very hopeful that someone has an answer to my problem.

I will keep this as brief as possible...

PROBLEM: RUNDLL box appears during boot-up after Desktop appears.
TEXT: "Error loading SiSPower.dll; The specific module could not be found."

SYMPTOMS: very slow/long application access times. Problems encountered when watching DVDs (professional technical DVDs) and Internet websites that have videos (technical and professional only). NOTE: Very poor performance with Internet Explorer 7.

I did switch to Mozilla Firefox and have found much improved access times.

Does anyone have any answers to the SiSPower.dll problem?

Jace1

Edited by Jace1, 30 December 2008 - 03:28 PM.

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#2
Broni

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SiSPower.dll is related to your SIS chipset, and it controls power options.
Most likely, your best option is to reinstall chipset driver.
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#3
Jace1

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Thanks for the input. I will have to figure out how to find and load/reload my chipset drivers. I have an Acer Laptop Aspire 5000 series machine. I guess I must access the Acer Notebook site? But the Download Acer center comes up as not working. I will contact Acer tech service once more.

Jace1
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#4
Broni

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It looks like US support site is down, but I opened Canada's site: http://www.acerpanam...id=3394#results
However, I can't see any chipset drivers there.

Download, and install Everest: http://www.majorgeek...wnload4181.html
Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under the line Debug - PCI
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#5
Jace1

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Ok, I will do that. But will that give me the Chipset drivers I need? It is very difficult accessing and downloading any large files as the speed continues to drift downward until the transfer stops. I cannot afford to send this computer to Acer at this time. As seems usual, my 3-year warranty is very likely up unless the 3 year warranty was tacked onto my 1 year mfgr. warranty. Who knows, I don't have access to my paperwork any longer. I purchased it at Circuit City in 2005.
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#6
Jace1

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Thanks for helping me with this problem. I did go to Everest and downloaded the free utility. That gives a snapshot of what is being used on my system. A good utility! Thank you for that program.

Well, it looks like I finally got it fixed. I originally saved all the downloads made by Driver Detective from DriversHQ. They were really useless when it comes to tech support. And so I asked for a refund on two of my MANY requests for tech-sup. They finally answered by blocking any further access to driver downloads. Shortly thereafter they sent me an email saying that they were giving me a refund. A day later the refund went through. Then a day later someone called and said they were going to start processing my refund. These guys are really screwed up! I told the woman who called that I had already received the refund.

The fix was in the Driver Detective driver downloads Subdirectory (also known as a Folder). :) I simply ran their downloaded files once again and the first thing I noticed was a return of my fast Internet download speeds (about 170 KB/sec on my DSL line here at the house). But I still got the SiSPower.dll error box as I booted-up. Of course I had to RESTART my computer each time between updating each driver. During the reboot of running the first update, a MicroSoft BLUE SCREEN appeared to check my disk. I let it do its thing and after some time it continued to boot up. This is what cleared up my Internet download, transfer and connection speeds. Finally I came to the IDE controller SiS-driver update. That was it!! The RUNDLL box showing the SiSPower.dll error DID NOT APPEAR after I installed that driver!

Finally, both problems are solved!

It's too bad Driver Detective tech-sup couldn't just have contacted me directly - the problem could have been easily solved and they could have kept the $29.95 I originally paid them.

Have a good New Years and may you all prosper greatly next year.

Jace
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#7
Broni

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HAPPY NEW YEAR!!!
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