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cd/dvd drives not recognized


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#1
rmestep

rmestep

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I have a virus and bought some software to remove it. That is when I noticed the dvd drive is not listed in my computer. I installed a new drive thinking it was bad, wrong answer, still did not show one. But when I insert a disk it try's to read it and led light blinks to let me know it is tormenting me. Device manager shows there is a problem with it. I tried to see if it was turned off in bios, well that is where the problem is. It shows the correct name for the new drive, but when I arrow down to it, it skips over it. I am thinking about reformatting the hard drive but I am afraid the mother board will not see the drive on a reinstall of windows. I tried system restore to 20 different dates and it wont restore. It also changed my clock to military time? I am running xp pro on a 945 intell board box set 2 gig ram. oh it it has a lot of my hair that I pulled out near it now. need more info just ask I will answer what I can. Rodney
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#2
makinu1der2

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Hello,

What program did you use to remove the virus?

To change the clock settings:

1.Open Control Panel
2.Click Clock,Language, Region
3.select Regional and Language Options
4.click Customize this Format
5.select Time tab
6.time format should be h:mm:ss tt

For DVD drive:

Try removing the filters. Below is a link with instructions.

http://www.pchell.co...r_code_39.shtml

Here is the same info from MS article.

http://support.microsoft.com/kb/314060

If you belive the system is infected I recommend you visit the malware removal forum. Just use the linkbelow and follow the instructions and someone from that forum will assist you.

http://www.geekstogo...-Log-t2852.html


Hope this helps.
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#3
rmestep

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sorry so long to respond. I found the virus added filters and when I removed them I got the blue screen. So I went ahead and reinstalled windows, now it works fine. thanks for helping.
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#4
makinu1der2

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Glad you sorted it out and Thanls for letting us know.
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