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Desktop wont boot into windows


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#1
CamTheMan

CamTheMan

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Happy New Years!

I have a friend of mine and basically when he starts up his desktop all it does is go to this black screen below is a screen shot of it. He doesn't get any errors, bluescreens anything like that. He can't get to the boot menu or safe mode. According to him this is the only screen he gets:


Posted Image



Thank you for any help.
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#2
SRX660

SRX660

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The computer is stopping at the POST test screen because the computer has had a hardware fsilure or a virus has destroyed the MBR. You will need to use a XP CD to find out where the problem is. If windows will not load from the XP CD you probably have a bad hard drive, CDrom drive, motherboard, or memory. What happens when you keep hitting the F8 key while the computer is booting up. Does it get into the blue screened BIOS screen. If so, does it show the hard drive in the BIOS?No HD in the BIOS says its dead. If you can't even get into the BIOS the motherboard is suspect, but first try some different memory that is compatible. Also set the BIOS boot order to firsat boot from the cdrom drive. Then you can try a XP CD and see if it will load up.

XP will ask you if you want to setup windows if it will boot from the CD. For right now you will say no and just shut off the computer. What we are trying to do is find the hardware problem first.

SRX660
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#3
CamTheMan

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Thank you! I just got an email from him he said when he had a hubb with about 5 external harddrives on it. He said when he unplugged the hub it fixed the problem so I guess the computer was trying to boot to the externals or something?

Thank you SRX660 for taking the time to post here I really appropriate it. Have a wonderful New Year!
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