I ran the ATF Cleaner, but I've been hung up at the System Restore step. I downloaded the program and ran it, but I'm getting the following error message.
I have also downloaded HIJACKTHIS and am ready to post a log when needed, but I was trying to follow the Malware Cleaning Guide first.
Please, I hope someone can help me. My computer has run pretty much flawlessly for me for several years, and this is the first virus I've gotten (having had dial-up only for the last 5 years I'm sure had something to do with it !! . But DSL finally just became available in my area and we got it, and a virus along with it within the first week, wouldn't you know.
Thanks to all who read this and might be able to offer help. I will follow-up as things progress.
Shawn