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Do I have Malware? I'm not sure

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I have a brand new computer (about 2 weeks old). Dell XPS, running Vista, with McAfee internet security (supposedly). I am getting an error message in both Internet Explorer and Mozilla Firefox. It says that the website cannot be found. However, sometimes the requested page will load correctly, and other times it will not. Also, I get connection errors occasionally with Windows mail, but not every time. I'm not sure what my issue is. In talking to Dell, they say I have malware, and want to sell me a removal service. I'm just not sure what my problem is. Please Help!!!
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