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msconfig


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#1
IaBi

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Hello,
when i go to start and run, i type in msconfig.
In the system configuration utility i click on the start up tab to decide what program's i want to run at the start up.
and every time i apply the changes that i have made there is a window that pops up *picture 1* saying " An access denied error was returned while attempting to change a service. You may need to log on using a Administrator account to make the specified changes".
After clicking "ok" and "ok" again. the same message appears *picture 2*
Even though i am an administrator and there is only one account on my computer this always pops up.
Can anyone help me with this please

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#2
cook777

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You account my be administrator but I am thinking there is an "real" administrator account. If you go into safe mode when booting and see if you see a account named administrator and try it from there.

I say this because a lot of people do not seem to know this account is there because it will not show in a regular boot.

Hope I am not just wasting your time but that what I try next.
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#3
Neil Jones

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This is caused by infection.
Please see the sticky posts in the Malware Forum.
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#4
IaBi

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:) SERIOUSLY :)

Can somebody post a link to the Sticky posts in the Malware forum as i cant find its location
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#5
cook777

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This is caused by infection.
Please see the sticky posts in the Malware Forum.


So i can learn. How do you know it is an infection he never told you what the program was.

(Is this hijacking? I can not really start a new topic on this.)
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#6
Neil Jones

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You don't need to be told you have to have administrative privileges in order to turn something off in Msconfig. MsConfig works only in Administrator accounts under XP and there is a variant of trojan out there that does tack itself onto MsConfig and generates this kind of error.
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#7
IaBi

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So how do i solve this problem then ?
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#8
Rorschach112

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.
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#9
IaBi

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I'm sorry but im slighty lost on what i have to do :S
Post my HijackThis log reporting whats gone wrong ? is that right ?
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#10
Rorschach112

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Kinda

Read this link

http://www.geekstogo...-Log-t2852.html

It says it all there
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