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internet explorer


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#1
jacktro

jacktro

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hi guys,
my internet explorer keeps closing alot for no reason and sometimes goes to a bsod which is dumping physical memory.ive done a chkdsk and i comes back o.k.
the faster i navigate around the internet the faster i.e. crashes,it also crashes alot if i try to watch u-tube video's.
i put in a new gra.card and psu about 4 months ago so im thinking i have other issues,maybe the motherboard or my pen.4 are on the way out.
is there any way to check the motherboard/P.4 are ok?
thx jack
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#2
Broni

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Download, and install WhoCrashed: http://www.resplende...rashedSetup.exe
Open it, click Analyze button.
The program will create report
Copy, and paste it into your next reply.
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#3
jacktro

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Here you go fella.........thx.......
i also have just updated drivers+CCC for my Sapp.Radeon X1650pro which i hope might help..:)

--------------------------------------------------------------------------------
Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Mon 05/01/2009 23:39:20 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000007F (0x8, 0xF7717D70, 0x0, 0x0)
Error: UNEXPECTED_KERNEL_MODE_TRAP_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Mon 05/01/2009 22:36:45 your computer crashed
This was likely caused by the following module: unknown_image
Bugcheck code: 0x1000007F (0x8, 0x80042000, 0x0, 0x0)
Error: UNEXPECTED_KERNEL_MODE_TRAP_M
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on unknown_image





On Mon 05/01/2009 19:14:40 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000007F (0x8, 0x80042000, 0x0, 0x0)
Error: UNEXPECTED_KERNEL_MODE_TRAP_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Fri 02/01/2009 07:15:04 your computer crashed
This was likely caused by the following module: unknown_image
Bugcheck code: 0x8E (0xC0000005, 0xA84C0D7A, 0xA5F957E8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on unknown_image





On Fri 02/01/2009 03:21:48 your computer crashed
This was likely caused by the following module: unknown_module_a6040000
Bugcheck code: 0xD1 (0xFFFFFFEE, 0x2, 0x1, 0xA606FC48)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on unknown_module_a6040000





On Thu 01/01/2009 20:10:49 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0xA (0x34, 0x2, 0x1, 0x80703A16)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Sun 09/11/2008 04:33:27 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x24 (0x1902FE, 0xF78BAAA8, 0xF78BA7A4, 0x804F6478)
Error: NTFS_FILE_SYSTEM
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Fri 12/09/2008 15:06:22 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000008E (0xC0000005, 0x80552211, 0xA5B738FC, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Sun 03/08/2008 18:17:47 your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0xE3 (0x88C3AAE0, 0x8969C020, 0x0, 0x2)
Error: RESOURCE_NOT_OWNED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.



On Fri 01/08/2008 16:52:05 your computer crashed
This was likely caused by the following module: ???????????????????????????????????????
Bugcheck code: 0x1000007E (0xC000001D, 0xA6077694, 0xA69D2BAC, 0xA69D28A8)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on ???????????????????????????????????????





On Sun 27/07/2008 22:44:06 your computer crashed
This was likely caused by the following module: ativvaxx.dll
Bugcheck code: 0x1000008E (0xC0000005, 0xBF532B78, 0xA56A4B18, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ativvaxx.dll
product: ATI Technologies Inc. Radeon Video Acceleration Universal Driver
company: ATI Technologies Inc.
description: Radeon Video Acceleration Universal Driver



On Sun 27/07/2008 17:11:34 your computer crashed
This was likely caused by the following module: ntfs.sys
Bugcheck code: 0x24 (0x1902FE, 0xA63565C0, 0xA63562BC, 0xF7B76D46)
Error: NTFS_FILE_SYSTEM
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

13 crash dumps have been found on your computer. Only 12 have been analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Edited by jacktro, 05 January 2009 - 08:13 PM.

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#4
Broni

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    Kraków my love :)

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Most of your crashes come from ntoskrnl.exe, and one from ntfs.sys. Both are crucial Windows files, so we have to start with checking those.
Another one comes from ativvaxx.dll, so hopefully, your new ATI driver will take care of it.

Go Start>Run, type in:
sfc /scannow
Click OK.
Have Windows CD handy.
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD.
If sfc won't find any errors in Windows XP, it'll simply quit, without any message.
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#5
jacktro

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did the sfc check and put in windows cd around 1/4 through the pc crashed tried 3 times same result(crash)
have inclosed a couple of pics.......

Attached Thumbnails

  • SP_A0767.jpg
  • SP_A0768.jpg

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#6
Broni

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Try Windows repair: http://www.michaelst...pairinstall.htm
If the above doesn't work, we're gonna be looking for some hardware problems.
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#7
jacktro

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Hi broni,
Im finding it hard to follow the process in the last link you gave me......

http://www.michaelst...pairinstall.htm

Would it be easier for me to format the C/drive and do a fresh install,i have a partition and all my important stuff is on my D/drive.Im not sure if this option would have the same effect as using the michealstevenstech fix?

Im going to keep trying and will post again after the week-end
jack

Edited by jacktro, 08 January 2009 - 07:52 PM.

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#8
Broni

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If you tell me at what step, you're having problem, I'll try to help you.
Also, since your data is safe, you can try to format, and reinstall, but as I mentioned, you MAY have some hardware problem.
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