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Windows Update

Started by jp17315 , Jan 05 2009 01:16 PM

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#1
jp17315
Posted 05 January 2009 - 01:16 PM

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I have a W2K computer at work that I am trying to do the security updates. I click on Start - Windows update - Clicked on Express.

Then a red X with this message: Files required to use windows update are no longer registered or installed on your computer.

I click on register or reinstall files for me now and click continue.

It starts to register and when it gets to 100% it just sits there for over 5min.

Any ideas???
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#2
jp17315
Posted 05 January 2009 - 01:52 PM

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Heres my windows update log file:

2009-01-05 14:32:33:564 1180 118 Setup ** START ** Setup: Installing client binaries
2009-01-05 14:32:33:564 1180 118 Setup *********
2009-01-05 14:32:33:564 1180 118 Setup * Download directory: C:\WINNT\SoftwareDistribution\WebSetup
2009-01-05 14:32:33:564 1180 118 Setup * Stop and start service: Yes
2009-01-05 14:32:33:626 776 30c Report *********** Report: Initializing static reporting data ***********
2009-01-05 14:32:33:626 776 30c Report * OS Version = 5.0.2195.4.0.65536
2009-01-05 14:32:33:970 776 30c Report * Computer Brand = Compaq
2009-01-05 14:32:33:970 776 30c Report * Computer Model = Evo D310
2009-01-05 14:32:33:986 776 30c Report * Bios Revision = 686O2 v1.08
2009-01-05 14:32:33:986 776 30c Report * Bios Name = Default System BIOS
2009-01-05 14:32:33:986 776 30c Report * Bios Release Date = 1902-05-28T00:00:00
2009-01-05 14:32:33:986 776 30c Report * Locale ID = 1033
2009-01-05 14:33:33:567 1180 118 Setup FATAL: SelfUpdate: Failed to stop service wuauserv, error = 0x8007041D
2009-01-05 14:33:33:567 1180 118 Setup * WARNING: Exit code = 0x8007041D
2009-01-05 14:33:33:567 1180 118 Setup *********
2009-01-05 14:33:33:567 1180 118 Setup ** END ** Setup: Installing client binaries
2009-01-05 14:33:33:567 1180 118 Setup *************
2009-01-05 14:33:33:567 1180 118 Setup FATAL: InstallUpdatedBinaries failed with error 0x8007041d
2009-01-05 14:33:33:567 1180 118 WUWeb FATAL: InstallUpdatedBinaries failed with error:0x8007041d
2009-01-05 14:33:33:567 1180 118 WUWeb FATAL: UpdateClientWorker failed: error 0x8007041d
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#3
Onaipian
Posted 05 January 2009 - 03:45 PM

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Do you have an Anti Virus program installed? If so then what is it? Please check out the following article:

http://support.micro...kb;en-us;902322
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#4
jp17315
Posted 05 January 2009 - 07:23 PM

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No anti virus program installed yet.
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