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MS OFFICE programs when trying to open returns error;


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#1
FINWHALE

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Hi,
I am new to this forum and I would appreciate any assistance for the following problem.
MS OFFICE programs when trying to open returns error; "MS program has not been installed for current user. Please run setup to install app." When I insert program CD and try to run setup, message was installation key not recognised or out of date. I was logged on as Administrator as that was the only a/c on the PC.
I created a guest a/c and am able to open and run Office programs, I also created another Administrator a/c and can open Office.
OS is XP Pro, MS Office is XP and has been running problem free on this PC for 3 or 4 years.
I use ZAPro, AVG vers 8 free, Spybot, AdAware. All of these show me clean. I have downloaded MBAMand Superantispyware and run those. They also show that I am OK.
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#2
lurky

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You might want to take a look at this. I've dealt with the problem in the past, this should do the trick: http://support.microsoft.com/kb/898512
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#3
FINWHALE

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Hi Lurky,
Thanks for your reply, but the answer in the MS bulletien refers to non administrators. I cannot open MS program as the main admin but can open as a guest. I will however try your suggestion on the off chance.
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#4
FINWHALE

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Tried system restore, lost the administrator completly. Found out that between finding problem and running restore that xp s3 update had been installed, tried uninstalling that, now I am looking at a complete restore. Thanks for viewing. Please end topic.
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