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Computer Shuts Down


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#1
ScorpioX

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I have a dell laptop that is about 3.5 years old. Recently, it began shutting down randomly. Sometimes it runs ok for a long time and sometimes I have to reboot several times to get it to run. The message I get when it goes to the blue screen reads as follows:

At the top it reads IROL_NOT_LESS_OR_EQUAL

The technical info. at the bottom is as follows:

Stop: 0x0000000A (0xF79112B0, 0X00000002, 0x00000001, 0x804D9BBA)

I would appreciate any help with this problem.
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#2
PedroDaGR8

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I have a dell laptop that is about 3.5 years old. Recently, it began shutting down randomly. Sometimes it runs ok for a long time and sometimes I have to reboot several times to get it to run. The message I get when it goes to the blue screen reads as follows:

At the top it reads IROL_NOT_LESS_OR_EQUAL

The technical info. at the bottom is as follows:

Stop: 0x0000000A (0xF79112B0, 0X00000002, 0x00000001, 0x804D9BBA)

I would appreciate any help with this problem.


This error seems to indicate possible RAM problems or driver problems.

To check your ram subsytem. Download Memtest86+ (link in sig) and burn the iso file to CD. If you don't have a burning program that can burn an iso file as an image. Check out the free program ImgBurn(in my sig again). It will burn an iso file as an image.

Once it is burned. Reboot your computer and boot from the CD. Let Memtest run for at least 12 hrs. You will not have access to your programs while this is running so plan it over night to lessen the impact.

If ANY errors are found, there is a problem in the ram subsystem.

Otherwise, have you installed any new drivers recently.

Edited by PedroDaGR8, 08 January 2009 - 08:25 PM.

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#3
ScorpioX

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Thanks, I will give that a try.
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#4
ScorpioX

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I believe there were drivers added when I hooked up my new I-Touch and upgraded Itunes
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#5
PedroDaGR8

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http://support.microsoft.com/kb/314063

Here is a great page that details a HUGE amount about this error.
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#6
ScorpioX

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thanks Pedro....I went to the microsoft support site you suggested and it referred me to Dell's website for a driver download. Have installed an updated driver for my wireless card and so far no more problems. I will run the memory test this weekend as well. Thanks again
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#7
PedroDaGR8

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thanks Pedro....I went to the microsoft support site you suggested and it referred me to Dell's website for a driver download. Have installed an updated driver for my wireless card and so far no more problems. I will run the memory test this weekend as well. Thanks again



Awesome, here's hoping it doesn't return. :) Glad I could help.
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