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Vista Update not working


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#1
1_redhead

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I have been having problems with my automatic Vista update - i get an error msg saying windows can't check for updates and when i manually click check for updates, it says there is an error was found: "Code 80244019 Windows encountered an unknown error"
This is very disturbing and would appreciate any help in getting this error taken care of.
Thank you
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#2
Jacee

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Have you scanned for malware? Something isn't letting you connect to the update server.
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#3
1_redhead

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I use AVG but lately it's been unable to update on it's own so i have been doing a manual download of updates and updating...AVG finds no viruses, etc
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#4
Essexboy

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Sounds a bit iffy to me

Please follow all of the steps in this section of the Malware Forum. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in the Malware Forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum. Should you post in that forum please do not respond to your own topic. Our Malware Staff look for topics to help out in that have no responses. The Malware Forum is very busy with many more requests for help than we have volunteer helpers, so please be patient. If you have not had a response to a topic after 3 days then please go to the Waiting Room and read the pinned topic for instructions.
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#5
1_redhead

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thinking about what i said about AVG i reinstalled it...lo and behold it found spyware upon re-installation/update.

"Object name:

C:\Users\Megan\AppDate\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AFKZRJO\36[1].exe\$JJ\$KI.dll
C:\Users\Megan\AppDate\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AFKZRJO\36[1].exe

Detection name: Spyware Generic.BH
Object type: file
SDK Type: Core
Result: Moved to Virus vault
Action history: Moved to Virus vault"
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