He has tried it several more times only to get on there for a few minutes and now it also shuts itself down.
Does this sound like a virus or power supply issue?
I might add that he cannot stay on long enough to run his Avira anti-virus check. Is there any way to use an anti-virus disk to check it when it won't stay turned on. No, putting in Safe Mode does not work either.
PLEASE anything to explain to me will have to be in simple language and simple one by one steps. I am a senior citizen and although I can do a lot on the computer I have to have simple steps to try to check or work on things.
Edited by msbsgblue, 09 January 2009 - 05:28 PM.