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System Upgrade Problems


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#16
zestron

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I tried the card in a friends system, and that worked. Now I know the card is not dead, so what is wrong?
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#17
jrm20

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I tried the card in a friends system, and that worked. Now I know the card is not dead, so what is wrong?



Are you 100% positive the video card is being pushed into the slot all the way? Back when you said the video card would not seat correctly did you mean it was being blocked by your case bracket in the back?

Are you sure you used the motherboard standoffs when installing it into the case? If you did not which is bad and can short out the mobo, it can also lead to video card install problems as they wont seat all the way properly into the mobo. I asked this question about the standoffs many posts ago but you never said anything so never brought it back up.
Be sure to check and see if you installed the MOBO standoff screws!!


THIS IS WHAT THE STANDOFF SCREWS LOOK LIKE
Posted Image


The standoffs go here into the case..
Posted Image


-Final troubleshooting info

You can try taking out the mobo and plug everything into the mobo outside of the case to troubleshoot and try to get it working correctly. Just place the mobo onto a piece of cardboard and hook all parts up to it and plug power cables in and test.
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#18
zestron

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I can't try it outside my case, it wont reach with my PSU cables, but I'm sure it's all plugged in right. The people on the MSI forums have sent me to post on their Customer Service place.
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#19
zestron

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The 9800GT my friend owns worked in my system, but the 9600GT I own doesn't. It must be a specific compatibility issue. Odd.
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#20
jrm20

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The 9800GT my friend owns worked in my system, but the 9600GT I own doesn't. It must be a specific compatibility issue. Odd.



Very very odd never herd of such.

Edited by jrm20, 11 January 2009 - 02:17 PM.

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#21
zestron

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What do you think I should do?
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#22
jrm20

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What do you think I should do?



I have already given all the info I could, it does not make since that the new card will not work in your mobo as the card is not defective because you tried it on your friends pc. Then you tried his 9800 in your mobo and it worked.. LOL

LOL ask him if you can swap cards with him but pay a little extra for his 9800. Or try swapping it out to a different brand card.
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#23
zestron

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Well man, thanks for sticking with me, I really appreciate it.
I guess my problem is too odd.

MSI forum people are telling me to contact Foxconn for a BIOS update,
Or I could ship off my card for a return and get the one my friend has XD

Bu-bye.
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