[Auralis]

I am unable to get WMI to start. I was able to access sites like SilentRunners and http://virusscan.jotti.org/ and upload files for checking, but now I get this error message:

Could not start the WMI service on local computer. Error 1068: The dependancy service or group failed to start.

Earlier this week, my laptop got attacked by a lot of viruses/trojans via MSN, which are now cleared. It is an HP compaq nx9010 running XP Home and I have tried to run an online diagnostic check with HP, but I get this error message.



I also had to contact Microsoft as I was also unable to use Windows Updates, but that has now been rectified.

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i swear i answered this earlier

for the first problem

Download the xp-fix from the following page:

windows xp 16-bit subsystem error

for the second, did you disable any services?

[gerryf]

i swear i answered this earlier

for the first problem

Download the xp-fix from the following page:

windows xp 16-bit subsystem error

for the second, did you disable any services?

[Auralis]

Thanks Gerry, I meant to reply earlier and say, I have got it sorted now on both the problems. I rang Microsoft and they talked me through it.


Nope, I didn't disable any of the services. It was the [bleep] viruses that messed them up somehow. I received the virus through MSN which then replicated in various viruses and trojans.