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really strange hardware problem


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#1
tmckay2

tmckay2

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hi all, im running windows xp. had my comp a good five years, works fine. one day i turned it on and my sound didn't work. i thought it was kinda strange, but just restarted my computer. then my mouse didn't work. i ran a few virus programs, found just a few trojans, deleted, restarted. then, my freaking keyboard wouldn't work! i ran my dell in the maintenance startup mode, reset defaults and my keyboard works. but sound and mouse still don't. i have three mice, two usb and one ps/2. i plugged all of them in, none work. i plugged all of them into my laptop, they all work. i went into mouse properties and hit the hardware tab, and there is nothing listed, so i can't check properties or troubleshoot. i wanna figure out the mouse problem first then mess with the sound. any ideas?
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#2
Broni

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    Kraków my love :)

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Probably, you're still infected, but since you can't use mouse....
Do you have Windows CD?
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#3
tmckay2

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i don't think so. ive had the computer for a while and had it at home, then at undergrad in illinois then at grad school in colorado. so with all the moving i don't think i have it. i can run adaware and AVG, but as i am sure you know, those are only so good. what do you think about downloading a good program (do you know one?) on my laptop, put it on a cd and try to install it using the keyboard? you think its most likely a virus as opposed to a hardware problem?
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#4
Broni

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I'm not sure what type of program you're talking about, but let's run a little test...

Download Windows Recovery Console: http://www.thecomput...om/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.c...hp?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
You will be at a command prompt window.

This way, you'll see, if you can use keyboard while booted from CD, outside Windows.
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#5
tmckay2

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ok, ill give it a try. what does it show if i can or can't use the mouse outside windows?
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#6
Broni

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If you can use mouse with the CD, that means, you have some Windows files messed up.
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