Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

No sound


  • Please log in to reply

#1
jerryl

jerryl

    Member

  • Member
  • PipPip
  • 22 posts
I hope this is where I should ask this.
The sound just stopped working on my laptop.
It's a Gateway HDMI M-series and only a year old.
The volume is turned up, it says the sound card is working properly.
I've never done anything to damage the speakers or anything like that.
Any ideas?
Thanks
  • 0

Advertisements


#2
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Did you try to reinstall sound driver?
  • 0

#3
jerryl

jerryl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 22 posts
Do you uninstall it first then reinstall?

Using a CD that came with the computer?

When I look at the driver, card ect it tells me everything is working properly.
  • 0

#4
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Device Manager may say so, but it's worth a shot.
Yeah, uninstall, first, then use CD, or your computer maker web site.
  • 0

#5
jerryl

jerryl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 22 posts
Well I talked to a guy at Gateway and even though the computer is over a year old he had me delete
the driver and reboot which reinstalled it but it didn't help.
So I'm back to square one-no sound.
any other ideas?
  • 0

#6
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Rebooting won't reinstall sound driver. You need to download fresh one from Gateway site, uninstall old one, and install new one.
  • 0

#7
jerryl

jerryl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 22 posts
Actually he had me uninstall the one and restart the computer and it was back.
I didn't know it could work that way but he tells me a clean copy is always stored in the computer and when you restart
it gets installed. I don't know that's what the guy told me.
Anyway tomorrow I'll get to the site and see what I can figure out. :)
  • 0

#8
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
On reboot, Windows will install generic driver, which may be, may be not the real driver for your sound chip.
  • 0

#9
jerryl

jerryl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 22 posts
Oh ,ok I'll go see what I can find out today as I'm getting real tire of no sound lol. :)
  • 0

#10
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
There is also a good chance, that the sound chip is simply busted.
  • 0

#11
jerryl

jerryl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 22 posts
Is there any way to figure out what exactly is wrong?
There is only the sound card,driver,speakers, involved right?
I'm sure it's not the speakers (I've hardly used them and never abused them)
You can physically take the sound card out and have it checked?
  • 0

#12
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Unless you installed standalone sound card, most likely, you have just sound chip on the motherboard, which is not removable.
New, basic sound cards start at $15.
  • 0

#13
jerryl

jerryl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 22 posts
Thanks Broni,
I'm talking with Gateway and think they will get me some sound :)
  • 0

#14
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
I wish you luck :)
Keep us posted.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP