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PRO11.MSI file not found - can't run updates


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#1
mbard

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I have noticed today that when my computer tried to run the automatic updates I got a pop up that said "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "PRO11.MSI" in the box below." The computer can't find this file and can't do the updates. I also can't open Excel without getting a message that says "Please wait while Windows configures Microsoft Office Prof. Ed. 2003" Then I get another pop up that says "Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem see C:\Program Files\Microsoft Office\Office11\1033\SETUP.CHM." Word, Power Point and Publisher all open without these pop ups. Did something happen when I upgraded the Service Pack? How can I fix this?
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#2
wambo

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try putting the Office installation disc you used in the drive when you run the update.
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#3
mbard

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I tried that and it did nothing! Still couldn't find the files. Any suggestions?

Edited by mbard, 16 January 2009 - 08:40 PM.

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