When i enter my 7 digit service tag it displays a different computer. For the computer it finds i downloaded the chip set to a pen drive and put into my other computer and searched for it in the device manager of the pen drive and it doesnt accept the file.
The 7 digit search finds: OptiPlex GX270, when my computer is Dell E772p
Dell E772p (This seems like the monitor/display model number)
What does it say around the power button of your Dell?
If it is a GX270 then the link below should containg your drivers.http://support.dell..../...tid=&impid=
The chipset has to be extracted to a location first. There is instruction to install the drivers on the download page . Try double-clicking the files and
extracting them to a location.
But make sure of the model number of the computer first and post back.