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No Desktop icons and My documents shows up


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#1
Mrskdw01

Mrskdw01

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Good Morning - I have gone through and done your ATF Cleaner, the system restore, emergency recovery utility, scan for malware, scan for viruses and the microsoft update and I restarted my computer and I still have the problem.

I dLogfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:23 AM, on 1/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PRISMSVC.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\tlntsvr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Linksys\WMP300N\WLService.exe
C:\Program Files\Linksys\WMP300N\WMP300N.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\PRISMSVR.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\hphmon06.exeownloaded hijack this and below is the log.

Here is the uninstall list.

Acrobat.com
Adobe AIR
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Shockwave Player
CCleaner (remove only)
Conexant D850 56K V.9x DFVc Modem
Dell ResourceCD
Dynex All-in-1 Card Reader
ERUNT 1.1j
Floriani
Google Updater
HijackThis 2.0.2
HP Document Viewer 7.0
HP Imaging Device Functions 7.0
HP Officejet Pro All-In-One Series
HP Photosmart Premier Software 6.5
HP Print Diagnostic Utility
Java™ 6 Update 11
Jig Words (remove only)
jv16 PowerTools 2006
Linksys Wireless-N PCI Adapter WMP300N
Macromedia Shockwave Player
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Small Business Edition 2003
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
NetWaiting
OpenMG Limited Patch 4.2-05-07-27-01
Photosmart 320,370,7400,8100,8400 Series
QBWebConnector
QuickBooks Customer Manager Version 2.5
QuickBooks Pro 2008
RealArcade
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB958687)
Shockwave
Spy Sweeper Core
Stamps.com
Stamps.com support for Microsoft Word 2000-2007
SupportSoft Assisted Service
The American Contractor Server
The American Contractor Workstation
Ultimate Family Tree 3.0
Viewpoint Media Player
Webroot Internet Security Essentials
Windows Installer Clean Up
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinZip
Yahoo! Search Suggest Add-on for IE7
Yahoo! Toolbar


Can you assist me.

Sue
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