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Sound problem on dell laptop


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#1
joe f

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Sound does not work on laptop.

IDT High Definition Audio Codec in the Device manager -- has a yellow circle with a black exclamation point. And my sound does not work on this year old dell Latitude d830

thanks, Joe
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#2
makinu1der2

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Hello joe,

Try removing the entries from Device Manager and restart the computer. Windows should detect the drvices and reinstall them.

If still doesn't work you can download the Audio driver for your system from the Dell website.
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#3
joe f

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I uninstalled, then windows xp reinstalled, then gave error message: this device annot start (code 10)??

I will try to find the driver on dell website, but am not sure where to look, or how to install it? What is the IDT thing

I JUST looked on the website and they only list two audio drivers for this laptop, one Knowles Acoustic and one Sigmatel, nothing there about IDT> Any ideas what is going on, or what to try? Should I try these two drivers? thanks, Joe

Here is the Dell link to drivers for this Latitude laptop model d830: http://support.dell..../...tid=&impid=

Edited by joe f, 13 January 2009 - 08:26 PM.

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#4
makinu1der2

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IDT High Definition Audio Codec this is most likely a driver that was installed through Windows Update.

Use the Dell link below and expand Audio. This should be the sound chip that is installed on your laptop.

http://support.dell......LATITUDE D830
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#5
joe f

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Thanks. I found a discussion on Dell site. apparently windows update put the iDT on, which screwed up the sound. reinstalled old driver, and now it works. great, many many thanks, Joe

Never allow updates?
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#6
makinu1der2

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Thanks for posting back with resuts and glad it's sorted.
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