My name is Marie, I was referred to this site from a friend who said this site saved her computer. So to all you heroes out there, I am a damsel and her computer in distress crying for help!
I do not know much about computers personally, I use mozilla firefox, word, and excel, and itunes.
I had my computer for 4 years now, I have a sony vaio 2005. It has XP for an operating system.
Today, my computer started restarting over and over and right before it shuts down spontaneously it shows a flash of a blue screen that i do not have time to read, it says something about an error. This is the first time I have a problem with this computer. I have had no anti-virus for several months now, this is the result of my boyfriend's friend installing a trial version of one and deleting the one I had (norton anti-virus which i no longer have).
I dont know what to do now, I have a lot of work to do that requires excel and word and e-mail.
Please help me.
PS If it helps, it says this on the screen corner on a sticker: VGN-BX565B
And underneath it says: Personal computer DC 19.5V Model PCG-9W2L
Edited by Miss_MC, 13 January 2009 - 10:26 PM.