Does the DVD Drive come up in the BIOS, and is it configured correctly? If not, it may be faulty and need an RMA. Even if it is, that grinding noise doesn't sound right, do you have another working DVD drive to swap in to test?
Troy
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I can make it the first in the boot sequence but other than that, I don't know where else to look for it in BIOS. If by "configured correctly," you're asking if I have it connected properly, yes, I do. The light comes on and I can hear the disk spinning up. I'm also planning on RMAing it. I don't like the sound it makes.Does the DVD Drive come up in the BIOS, and is it configured correctly?
Problem:
An EIDE, SCSI, or Serial ATA (SATA) drive is not recognized during the installation of Windows 2000/2003/XP/Vista (32 or 64 bit). The installer reports that there is no drive present for the Windows installation, even though the controller recognizes the drive.
Cause:
The drive may not be detected during the installation of Windows because you have not yet loaded the drivers for your EIDE, SCSI, or SATA controller.
Resolution:
During the initial installation of Windows, you will need to press F6 almost immediately when "Setup is inspecting your hardware..." appears on the screen. You will then be asked to provide any mass storage controller drivers you may have. At this point, use the drivers supplied by your controller manufacturer (or motherboard manufacturer). After performing the steps above, the drive will be recognized and the install should continue without problems.
I'm building a new pc. I purchased 5 WD Caviar Black WD1001FALS drives. After posting, the computer could not continue to install Windows. I continued to receive a message that said, "Disk boot failure, insert system disk and press enter." After reading about Data Lifeguard Tools 11.2 for Windows, I tried to make a Lifeugard Tools CD but I received a message that the hdd is not intended for my os. I have Windows XP Pro x64. Are WD Caviar Black WD1001FALS hdds compatible with XP x64?
Dear Denise,
Thank you for contacting Western Digital Customer Service and Support.
The Caviar Black WD1001FALS is completely compatible with Windows XP and Vista. The issue most likely is that XP does not natively support SATA drives. You will need to locate the SATA/RAID/AHCI drivers. During your initial install of Windows you will be asked to press F6 to install third party drives. you will need to use this option and install drives when prompted.
Sincerely,
James K.
Western Digital Service and Support
http://support.wdc.com
Edited by Denisejm, 23 February 2009 - 04:05 PM.
Edited by Denisejm, 23 February 2009 - 09:47 PM.
No, change this to the IDE mode.B. Configure SATA controller mode in BIOS Setup. <--- I just set the SATA controller to ACHI in BIOS. Is this correct?
Edited by Denisejm, 24 February 2009 - 09:50 AM.
Edited by Denisejm, 24 February 2009 - 01:36 PM.
Edited by Denisejm, 02 March 2009 - 05:17 AM.
Edited by Troy, 02 March 2009 - 06:55 AM.
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