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Esseintial Windows services and user account disabled


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#1
JCali

JCali

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Hello

Rorschach112 sent me over to see if you might be able to help...

Below is his last post to me

--- I think it would be better off to send you over to the techs for the time being

--- Go over to the Windows XP forum, tell them I sent you over.

--- Mention to them that all your essential windows services seem to be disabled and if there is any way to fix that

Any help would be greatly appreciated



Thanks

Edit: Original malware thread Here
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#2
dsenette

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Do you have a valid XP disk that came with the computer?

Repair the Windows XP installation.

To do this, follow these steps:
  • Make sure that the CD-ROM or DVD-ROM drive is the first priority startup device.
    See your computer documentation for information about how to do this.
  • Insert the Windows XP CD into the CD-ROM or DVD-ROM drive, and then restart your computer.
  • When the instruction to "Press any key to boot from CD" appears, press a key. Your computer starts from the Windows XP CD.
  • When the computer starts from the CD, the system verifies your hardware, and then prompts you to select one of the following options:

    - To set up Windows XP now, press ENTER
    - To repair a Windows XP installation using Recovery Console, press R.
    - To quit Setup without installing Windows XP, press F3.

  • Press ENTER.
  • Press F8 to accept the Licensing Agreement.
  • A box lists your current Windows XP installation, and then the computer prompts you to select one of the following options:

    - To repair the selected Windows XP installation, press R.
    - To continue installing a fresh copy of Windows XP without repairing, press ESC.

  • Press R.

You'll get to keep your existing apps & settings, but you need to re-install SP2, Windows Updates & any unsigned drivers afterwards.
NOTE: Be aware that you'll lose any protection from Blaster / Sasser type worms. Don't go online without a firewall, whether the built in Windows one or 3rd party.

How to Perform A Re-Install Of XP.
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#3
Battle Unit

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do you login to Windows under administrator priveleges?
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#4
JCali

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Not usually.... but the computer was infected while I was logged as an Admin

My bad I know you live and you learn...... hopefully
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