[bloodsworld]

i have a home computer running windows xp. an update msg popped up sayin that the computer was going to restart because it just updated something. so i let it restart and when the computer booted back up it went to system restore screen. i tried canceling the system restore screen and wanted to boot it normally but the computer just rebooted and went back to the system restore. i let it back up all of my files then when i tried to start it normally, it says that its cant be started because its missing a file C:/windows/system32 or something like that. i didnt delete any files or anything and now i try to start the computer and it loads up but then a msg pops up and then it just restarts. anybody know whats happening??

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C:/windows/system32 or something like that

"Something like that" won't help us to help you. Please, post exact message.

[Broni]

C:/windows/system32 or something like that

"Something like that" won't help us to help you. Please, post exact message.

[bloodsworld]

sorry i took so long, i was unable to get to a computer. but now the error stating that its missing a file does not appear...it now loads up and before it fully starts to the desktop, an error pops up sayin : "when trying to update a password, this return status indicates that the value provided as the current password is not correct" and then it goes away after about 5 seconds and the computer reboots and it just keeps doing that over and over. but i dont have a password set for my computer so i have no idea what it is talkin about... any help?

[Broni]

When this: When trying to update a password the return status indicates that the value provided as the current password is not correct. is displayed, does it also say: System error: Lsass.exe?

[bloodsworld]

yes it does.

[bloodsworld]

i dunno if it makes a difference but it says lsass.exe and not Lsass.exe with a capital L.

[Broni]

That's fine, as long as it's not lower, or upper case "i".

It looks like you have registry messed up.
Do you have Windows XP CD?

[bloodsworld]

oh no. unfortunately i do not have the windows cd. am i pretty much outta luck without that cd?

[Broni]

Perform first 3 steps from the manual below, on good computer...

Download Windows Recovery Console: http://www.thecomput...om/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.c...hp?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD (on bad computer)...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
Then, follow the steps from here: http://icrontic.com/...pair_windows_xp, starting below this picture on page 1:

[bloodsworld]

ok im stuck. its prompting me to enter the administrator password but i have no password.. the computer usually just turns on and goes straight to the desktop. i tried just pressin enter and not entering a password but is says the password is invalid

[Broni]

Yeah, it happens with Recovery Console.
Can you boot into Safe Mode?

[bloodsworld]

i dont believe. it doesnt say to boot in safe mode.. what F key do i press while the computer is loadin to boot into safe mode?

[Broni]

When computer starts, keep tapping F8 key, immediately.

[bloodsworld]

ok i booted into safe mode but then the lsass.exe error popped up again so it restarted and didnt let me get into safe mode

[Broni]

then the lsass.exe error popped up

How much time did you have before it happened?