just wondering if i could get abit of help with resetting my laptop back to factory settings and programs. i recently had mallware and managed to get rid of it by backing up my laptop. but my laptops speed has gone very slow i use 2 programs for work (virtual dj, mixmeister) which are running really really slow and take agers to load my songs which is a pain. i have a windows xp sp2 disc which i tryed to reinstall but would not work for some reason pluss i keep getting this message "unable to create xml parser instance. please reinstall microsoft xml core services .msxml. 4.0 sp2 or higher". if any 1 could help me with my manny problems i much appreciate it.