Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

how to reset to factory settings and programs


  • Please log in to reply

#1
djmarzy

djmarzy

    Member

  • Member
  • PipPipPip
  • 134 posts
hi!!!

just wondering if i could get abit of help with resetting my laptop back to factory settings and programs. i recently had mallware and managed to get rid of it by backing up my laptop. but my laptops speed has gone very slow i use 2 programs for work (virtual dj, mixmeister) which are running really really slow and take agers to load my songs which is a pain. i have a windows xp sp2 disc which i tryed to reinstall but would not work for some reason pluss i keep getting this message "unable to create xml parser instance. please reinstall microsoft xml core services .msxml. 4.0 sp2 or higher". if any 1 could help me with my manny problems i much appreciate it.

luke
  • 0

Advertisements


#2
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
What brand, and model of your laptop?
Do you have Recovery CD?
When you try Windows XP CD, do you boot from it?
  • 0

#3
djmarzy

djmarzy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 134 posts
hi broni. the laptop is a toshiba satelite l100-179 i dont have recoery discs. when i tryed the xp sp2 disc it rebooted and nothing els happened.
  • 0

#4
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
If your Toshiba has recovery partition, hold 0 (zero) key, and power it on. You may hear beeping, don't worry about it.
To boot from Windows CD, hold "C" key, and power it on.
  • 0

#5
djmarzy

djmarzy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 134 posts
hi again tried the above suggestions and seem to have no luck. i got the beeping sound but nothing els.
  • 0

#6
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Did you have CD in while booting?
Is it legit Windows CD? How does it look?
Did you try CD in another computer?
  • 0

#7
djmarzy

djmarzy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 134 posts
ye i had cd in. my friend from work borrowed me it its just a white disk that says windows xp pro sp2. yes the disk has worked in my desktop and another family members computer

Edited by djmarzy, 18 January 2009 - 09:58 AM.

  • 0

#8
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
What XP version do you have on your computer?
  • 0

#9
djmarzy

djmarzy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 134 posts
xp pro.
  • 0

#10
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
What SP?
  • 0

Advertisements


#11
djmarzy

djmarzy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 134 posts
service pack 2. i think lol. is there a way i can find out just to be sure

Edited by djmarzy, 18 January 2009 - 03:05 PM.

  • 0

#12
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Hold Windows logo key, and hit Pause/Break

Also...
Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
  • 0

#13
djmarzy

djmarzy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 134 posts
sorry its service pack 3 does this mean i need a service pack 3 disc.
service pack 3,v.3282
448mb of ram
intel celeron m
hardrive size 37.2 gb
free sapace 20.7 gb
  • 0

#14
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Yes, you need CD with SP3 slipstreamed.
On the other hand, you have only 448MB of RAM (512 - 64 for video). I'm not familiar with VirtualDJ, or MixMeister programs, but I'd assume, they probably need more RAM to work better. Especially, since you said, those two programs are pretty slow. You should get another 512MB of RAM, and possibly real video card.
  • 0

#15
djmarzy

djmarzy

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 134 posts
these program were ok before i got mallware then restored my computer then suddenly went slow. thanks for the help i will try to get the sp3 disk.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP