Hi, I'm desperate that someone can help me. For whatever reason, after I rebooted to allow Windows Update to do its thing, my touchpad has stopped working. I'm using a Dell Inspiron 6400, Vista 32bit, and when I try and click on "Mouse" in the Control Panel list and look under the Hardware tab, it says that my "Synaptics PS/2 Port Pointing device" is "not working properly because Windows cannot load the drivers required for this device (Code 31)". I've attempted an unistall/reinstall of the Hardware, but today I notice that it doesn't even display in the Hardware list, despite me searching for it as new hardware.
There's another Hardware issue that may or not be related with "IdeaCom HID Touchscreen (PS/2)". My dell is not a touch screen, but the error note says "This device cannot start (Code 10). No idea what that means either.
If anyone has a solution I'd be most grateful because I hate having to use a USB mouse with my laptop. I don't have enough room, that's why I bought a laptop! Grrrr!